Electronic Health Record Specialist Medical Records Technician

This Position is Contingent on Contract Award. 

Under the direction of the Patient Safety Risk Manager or in his/her absence the Patient Safety Quality Management Director and in collaboration with the Office of the Chief Medical Officer (OCMO) of U.S. Customs and Border Protection (CBP) the electronic health record specialist works in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the maintenance of medical records of the delivery of healthcare services to persons in custody.  

Contracted medical staff will work alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day 7 days a week to assure a safe working environment to include the colocated medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages to include infants children adults and pregnant females. 

MISSION  

CBPs Office of the Chief Medical Officer (OCMO) employs a trauma informed care model to provide frontline medical care for persons in CBP custody in accordance with Enhanced Medical Support Efforts CBP Directive (2210004). This model provides a team of medical professionals comprised of physicians advanced practice providers (e.g. physicians assistants nurse practitioners) and support staff (e.g. Licensed Practical/Vocational Nurses Paramedics EMTs Certified Medical/Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed. 

Duties and Responsibilities

• Initiates and maintains compliance with DHS and CBP policies and any overriding accreditation standards that may apply.  
• Works within licensure/certification.  
• Maintains compliance with standard operating procedures and protocols.  
• Maintains patient confidentiality and privacy of medical records.  
• Performs record keeping functions in accordance with program policies and the system of records management.  
• Ability to use the electronic medical record and must maintain an active status for use and complete all required trainings.  
• Utilizes the electronic medical records system for all documentation and all duties related to patient care or the management of medical records to include scanning of any paper patient care records or documents.  
• Maintains noninvolvement in the security aspect of custody.  
• Attends general staff meetings and participates with medical quality management initiatives and reviews as applicable.  
• Assures a safe and clean working environment.  
• Completes all annual training as directed.  
• May be required to travel.  
• May be required to serve at various medical units within sector/region.  
• Responsible for ensuring all patient medical record data is secure complete accurate and accessible in the CBP Electronic Medical Record system (EMR) and Medication Application to include but not limited to:  
  • Health Intake Interview  
  • Medical Assessments  
  • Medical Encounters 
  • Enhanced Medical Monitoring Information  
  • Medication prescription copies Medication Administration Records  
  • Offsite Referral and Hospital Records  
  • Local and State Infectious Disease Reporting Documentation and notifications  
  • Any additional patient health documentation or information  
• Ensure the security of all patients medical documentation (paper and electronic) according to national standards privacy and HIPAA policies and guidelines.  
• Process the release of information requests (FOIA Freedom of Information Act or Release of Information) relating to the patient paper medical documents and records following through assuring completion of request.  
• Provide clinical information reports as requested by CBP.  
• Satisfactorily complete all CBP EMR comprehensive training prior to taking on duties and responsibilities of this position.  
• Attend CBP EMR comprehensive trainings quarterly to stay up to date on any new changes to the CBP EMR system and Medication Application.  

This list is nonexhaustive and the role holder may be required to undertake additional duties that are not specifically listed above. 

Qualifications :

BASIC REQUIREMENTS  

Education/Training 

• Successful completion of a program in medical records management or the equivalent in an accredited community college junior college college or university or online learning center.  
• Certification or degree issuing program must be accredited by an entity recognized by the U.S. Department of Education. 

Licensure/Certification  

• Candidates must be currently certified as an electronic medical records technician healthcare information specialist medical records technician or the equivalent. Certification must be maintained current and any required education trainings continued learning to maintain certification must be completed within the required timeline for completion by the certifying authority. A temporary certificate will not be accepted.  
• Candidate must not have had any professional licensure or certification withheld suspended revoked or denied and the candidate must not have surrendered or allowed a professional license or certification to have expired or lapsed because of an investigation or disciplinary action. 
• Candidate must not have been convicted of pled guilty to pled nolo contender to or received probation before judgement for any crime other than a minor traffic violation the record of which has not been expunged. Bilingual in English and Spanish encouraged but not required. 

Experience  

• One year of qualifying experience as a medical records technician medical records clerk unit secretary healthcare information specialist or the equivalent in a hospital outpatient clinic nursing home correctional or detention setting or other supervised medical nursing or patient care facility that provided direct patient care.  
• Knowledge or medical terminology is required.  
• Applicant must possess knowledge ability and high level of proficiency in the use of Microsoft Office programs to include Word Excel Outlook and SharePoint. 

Supervisory Controls 

• Works under the administrative direction of the Patient Safety Risk Manager or in his/her absence the Patient Safety Quality Management Director. 
• In this position the employee will serve as a contractor to the federal government and does not have any federal authority or rights. 

Physical Demands  

• This position requires approximately 90% of time using computer scanner printer and telephone; applicant must be literate in their usage.  
• Able to walk stand bend or sit for extended periods.  
• Able to reach to retrieve documents or supplies.  
• Able to carry materials and/or file boxes up to 30 pounds on an infrequent basis or assist patients into/out of a wheelchair.  
• Must be capable of standing on hard surfaces (cement floors) for long periods.  
• Must perform the duties in a stressful and often austere environment without physical limitation.  
• Must be able to respond to a medical emergency and to perform BLS/CPR as needed. 

Other Special Qualifications

• US Citizen or Permanent Resident Card is required.    
• Ability to obtain and maintain the U.S. Government security clearance. Applicants with current clearances are preferred.  
• Must be able to read write and speak English to effectively communicate. 
• Proficiency in both English and Spanish is preferred. 

Additional Information :

Pay range is based on several factors and may vary in addition to a full range of medical financial and/or other benefits. Final salary and offer will be determined by the applicants background experience skills internal equity and alignment with geographical market data. 

Compensation   Min:  15hr   Max: 30hr

Benefits Fulltime positions are eligible for our comprehensive and competitive benefits package including medical dental vision and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal state and local minimum wage laws. 

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race color religion gender sexual orientation gender identity national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with the applicable federal state and local laws. 

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race color religion gender sexual orientation gender identity national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with applicable federal state and local laws.

Remote Work :

No

Employment Type :

Fulltime