Implementation Specialist - 10472
Implementation Specialist - 10472
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Job Description
LOOKING FOR FILIPINOS WHO ARE PHILIPPINESBASED CANDIDATES
We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
Position : IMPLEMENTATION SPECIALIST
Work Hours : Monday to Friday 95pm
Timezone : Central Time
Holidays : to be determined
Pay Range : USDper month (The final offer is at the client's discretion and will be based on the candidate's skills and years of experience.)
Recruitment process: multiple interviews and assessment
Company/Client Overview: Multifamily real estate sector
RESPONSIBILITIES:
- Data Integration Management: Act as the point person for coordinating with property managers to set up and integrate data connections from various property management systems.
- Workflow Improvement: Use and refine templates for software systems to guide the setup process and suggest process optimizations and automation tools.
- Implementation Support: Follow up on implementation progress troubleshoot issues and maintain internal tracking systems (e.g. Excel) for properties and data integration status.
- Process Scaling: Create training materials and SOPs to support the scalability of implementation processes.
- Client Relationship Management: Build and maintain strong professional relationships with property managers to ensure smooth onboarding and integration.
- DetailOriented: You can manage complex workflows and spot opportunities for process optimization.
- Strong Communicator: Able to explain technical concepts clearly and build rapport with property managers even those who may be hesitant.
- Charming and ClientFocused: Comfortable navigating client interactions with professionalism and a positive demeanor.
- Process Improvement Mindset: Eager to challenge current workflows suggest better practices and contribute to operational efficiency.
- Quick Learner: Open to mastering a financial BI tool and other systems to ensure seamless data integration and reporting.
Must haves:
- Proficiency in the following tools/apps:
- Microsft Excel / Google Sheets
- SQL
- Zapier or automation tools
- CRM tools HubSpot CRM / Salesforce or similar
- Project management tools Trello/Asana/Monday.com or similar
- Zoom/Google Meet
- Ability to work independently and collaborate with a remote team.
- Experience in implementation business analysis or clientfacing roles.
Nice to haves:
- Familiarity with property management/ERP systems or the multifamily real estate industry (preferred but not required).
- skilled at using: PowerBI and Tableau
Before we can proceed to the next step of the hiring process please record a video introduction using Loom and answer the following questions:
1. Tell us a bit about yourself.
2. Describe your relevant experience for this position.
3. Can you share some of your longterm career goals and aspirations What are some achievements or milestones you'd like to accomplish in the future both professionally and personally
The video should be 23 minutes long.
Employment Type
Full Time
