IT Technician Network Administrator Help Desk Technician
IT Technician Network Administrator Help Desk Technician
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Primary Duties and Responsibilities:
- Installation control and maintenance of PCs servers and peripherals on/offsite.
- Manage and monitor customer WANs and LAN s.
- Install new and maintain existing hardware and software.
- Responds to inquiries and requests for assistance from our customers to include computer systems telephones and other electronic devices. Identify problems troubleshoot and provides misc. support.
- Consult with customers and make recommendations for computer hardware and software that will benefit their operation.
- Assist with the setup of backup hardware and software.
- Oversee regularly scheduled maintenance of misc. customer IT assets including PC s servers and printers.
- Company vehicle notebook & phone provided during work hours.
Requirements
Job Requirements:
- Knowledge of Microsoft Office including Outlook Word and Excel.
- Working knowledge of computer hardware including PC s servers (all modern versions) printers routers etc.
- Some knowledgeable of Microsoft Exchange and Microsoft 365 Active Directory some Microsoft SQL Server FTP protocols QuickBooks and other misc./common software programs.
- Immediately reports IT problems and issues to central dispatch for followup scheduling when necessary.
- Provides complete details of all service calls whether on/offsite including hours worked recommended changes upgrades replacements etc.
- Possess excellent verbal and written communication skills and be able to communicate effectively with customers and employees.
- Must be neat in appearance organized and able to multitask.
- Proactive in finding and implementing support resolutions for all customers in an efficient and professional manner but also be able to work independently when required.
- Must be a team player assisting other employees when necessary with troubleshooting and resolutions.
- Must be able to submit to and pass both a drug screening and background security check before employment no exceptions.
Benefits
- Friendly and productive work environment
- Paid time off
- Paid holidays
- Company vehicle (during work hours)
- Company provided computer cell phone and tools.
- Health insurance options
- Dental insurance options
- Vision insurance options
- Life insurance
- 401K
Job Requirements: Knowledge of Microsoft Office, including Outlook, Word, and Excel. Working knowledge of computer hardware, including PC s, servers (all modern versions), printers, routers, etc. Some knowledgeable of Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks and other misc./common software programs. Immediately reports IT problems and issues to central dispatch for follow-up scheduling when necessary. Provides complete details of all service calls, whether on/off-site, including hours, worked, recommended changes, upgrades, replacements, etc. Possess excellent verbal and written communication skills and be able to communicate effectively with customers and employees. Must be neat in appearance, organized and able to multitask. Proactive in finding and implementing support resolutions for all customers in an efficient and professional manner, but also be able to work independently when required. Must be a team player, assisting other employees when necessary with troubleshooting and resolutions. Must be able to submit to and pass both a drug screening and background security check before employment - no exceptions.
Education
A+, Net+, etc. are a plus. All experience is considered in the hiring process.
Employment Type
Full Time
