What you will be doing:
- Greeting our guests with a beaming smile and a warm attitude to make them feel welcome and recognised.
- Master our products like a pro and find those golden chances to supersize those sales!
- Explain the menu to guests assisting those with special dietary needs or preferences as well as provide suitable assistance when making recommendations.
- Liaise with the Kitchen on special requests.
- Clear and reset tables as well as ensuring service areas are clean and tidy.
- Maintain standards of hygiene for food handling and presentation.
- Promote a safe workplace by recognising hazards and promoting general OHS practises.
About you:
- Your mission is to inject some good vibes and customer love into everything you do all while aiming to make customers jump for joy with our topnotch service!
- A gogetter always on the lookout for new ways to enhance our guests journey.
- Previous customer service or hospitality experience.
- Confident in managing both internal and external clients using your expertise.
- A high standard of grooming and presentation.
- The ability and flexibility to work various rostered shifts including early mornings (5am) late evenings and on weekends.
- Your Responsible Service of Alcohol (RSA) Certificate Victoria.
Additional Information :
Our Hotel
The Novotel & ibis styles Melbourne Airport is a new dualbranded 464room hotel recently opened on 1 July 2024.
The Novotel Melbourne Airport with 248 rooms and ibis Styles Melbourne Airport with 216 rooms is located just steps away from Terminal 4 Melbourne Airport. Guests can enjoy access to a fitness centre conference rooms pool coworking space and a number of food & beverage venues: Boccata Small Holdings and Amber State which form the hub of the mixeduse precinct.
This is a village centre supporting the airport community as a place to gather and socialise for everyone who travels and works from the airport precinct.
What is in it for you
- Learning programs through our Learn your Way Academy platforms ongoing training and development opportunities (selfpace virtual webinars face to face)
- ALL Heartist Employee benefit card offering discounted accommodation food and beverage at Accor properties worldwide.
- Complimentary car parking.
- Mental health and wellbeing support initiatives.
- Access to our Employee Assistance Program.
Remote Work :
No
Employment Type :
Parttime