BridgeBio is a biopharmaceutical company founded to discover create test and deliver transformative medicines to treat patients who suffer from genetic diseases and cancers with clear genetic drivers. We bridge the gap between remarkable advancements in genetic science in academic institutions and the delivery of meaningful medicines to patients. Founded in 2015 the company has built a portfolio of 20 drug development programs ranging from preclinical to latestage development in multiple therapeutic areas including genetic dermatology precision oncology cardiology endocrinology neurology pulmonology and renal disease with two approved drugs.
Our focus on scientific excellence and rapid execution aim to translate today’s discoveries into tomorrow’s medicines. We have U.S. offices in San Francisco Palo Alto and Raleigh with small satellites in other parts of the country. We also have international offices in Montreal Canada and Zurich Switzerland and are expanding across Europe.
To learn more about our story and company culture visit us at
Who You Are
BridgeBio is looking for a Patient Access Liaison (PAL) in the Northcentral to engage with patients/care partners on access affordability and reimbursement process for BridgeBio's portfolio of Commercialized assets. The ideal candidate would reside in Chicago Wisconsin Cleveland or Michigan. Reporting to the Director of Patient Access Liaisons this individual will be responsible for engaging with patients/care partners and crossfunctional teams.
The Patient Access Liaison will play a critical Commercial role in support of BridgeBio assets. The primary goal will be to educate patients/care partners on access affordability and reimbursement process build patient support program awareness and execute on all new product launch activities. The Patient Access Liaison will work collaboratively with the Director of Patient Access Liaisons and internal colleagues to align on the patient services goals and pull through on brand strategies.
The ideal candidate should be prepared to work in a fastpaced environment and must be able to collaborate with multiple internal and external stakeholders including Legal Compliance Sales Commercial Analytics Commercial IT Training Pharmacovigilance & Market Access. Additionally exceptional judgment business acumen discretion communication skills the ability to empathize and exhibit strong relationshipbuilding skills are a must.
Responsibilities
Provide patients/care partnerfacing access and affordability support for all BridgeBio Commercialized assets. This requires working closely with the Market Access team Commercial Training and Brand Marketing team
Compliantly ensure a positive patient journey through collaborations with all BridgeBio stakeholders
Lead the evaluation and implementation of patient access opportunities within a specific geographic area for all applicable patients
Provide facetoface or via phone personalized issue resolution including potential hurdles with access and affordability with patients/care partners
Direct access support between consented patients and all relevant stakeholders (hub pharmacies prescriber’s offices and support organizations)
Coordinate with the hub partner on missing information followups
Own the relationship between ForgingBridges a support program offered to patients to access the BridgeBio approved medicines and consented patients
Onboard and welcome new patients to the ForgingBridges support program
Manage patient status changes with ForgingBridges and followup with patients/care partners prescriber’s offices and pharmacies
Ensure ForgingBridges support program business rules are followed
Control the workflow of information and communications with consented patients
Collaborate with BridgeBio Patient Advocacy team on patients/care partners engagements and attend local regional and national advocacy meetings/events
Facilitate and present inoffice education with patients/care partners as requested
Report key insights and findings in a compliant manner to the Brand Marketing and other internal Commercial functions
Follow BridgeBio’s policy on handling protected health information (PHI) obtained through pharmacies prescriber’s offices and interactions with patients/care partners
As needed attend Commercial national sales meetings conferences and regional events
Work on designated projects that are within the scope of services for Market Access as assigned and/or consistent with developmental plans and strengths
Provide strategic and tactical input for continuous improvement purposes
Develop tactical plans (i.e. educating triaging hub interactions etc.) and execute against those plans in support of strategic access imperatives such as key performance indicators or role metrics as identified by Market Access leadership
Additional responsibilities may be assigned
80% domestic travel is required regionally and intermittently across the United States
No matter your role at BridgeBio successful team members are:
Patient Champions who put patients first and uphold strict ethical standards
Entrepreneurial Operators who drive toward practical solutions and have an ownership mindset
Truth Seekers who are detailed rational and humble problem solvers
Individuals Who Inspire Excellence in themselves and those around them
Highquality executors who execute against goals and milestones with quality precision and speed
Education Experience & Skills Requirements
BA/BS degree is preferred
Minimum of 58 years of Biotech/Pharma experience. Patient services Market Access and hub experience preferred
Cardiology Pediatric Oncology and Rare Disease experience are preferred
Strong communication and interpersonal skills
Ability to work independently and in a team environment
Demonstrate confidence in building rapport with patients/care partners
Must have a strong foundation and experience working closely with patient support programs including copay cost sharing programs affordability design and hub models for medical and pharmacy benefit products
Comprehend the complex environment of the specialty market buy and bill retail market reimbursement/access challenges as well as the OIG/CMS/legal guidelines for offering patient support programs
Demonstrate excellent analytical skills and the ability to develop sound strategies and tactics for patient access
Exhibit superior communication (oral and written) and teamwork skills to effectively contribute across crossfunctional teams
Training experience is a plus
Extremely detail oriented to create and manage program documents
Experience establishing and maintaining highlevel relationships with key decisionmakers
What We Offer
Patient Days where we are fortunate to hear directly from individuals living with the conditions we are seeking to impact throughout the year and learn how we can improve our efforts
A culture inspired by our values: put patients first think independently be radically transparent every minute counts and let the science speak
An unyielding commitment to always putting patients first. Learn more about how we do this here
A decentralized model that enables our program teams to focus on advancing science and helping patients. Our affiliate structure is designed to eliminate bureaucracy and put decisionmaking power in the hands of those closest to the science
A place where you own the vision – both for your program and your own career path
A collaborative fastpaced datadriven environment where we inspire ourselves and each other to always perform at the top of our game
Access to learning and development resources to help you get in the best professional shape of your life
Robust and marketcompetitive compensation & benefits package (Base Performance Bonus Equity health welfare & retirement programs)
Flexible PTO
Rapid career advancement for strong performers
Potential ability to work on multiple BridgeBio Pharma programs across multiple therapeutic areas over time
Partnerships with leading institutions
Commitment to Diversity Equity & Inclusion
At BridgeBio we strive to provide a marketcompetitive total rewards package including base pay an annual performance bonus company equity and generous health benefits. Below is the anticipated salary range for candidates for this role who will work in California. The final salary offered to a successful candidate will depend on several factors that may include but are not limited to the type and length of experience within the job type and length of experience within the industry educational background location of residence and performance during the interview process. BridgeBio is a multistate employer and this salary range may not reflect positions based in other states.
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