Operations Manager Bureau of Brooklyn Neighborhood Health

The Center for Health Equity & Community Wellness (CHECW) seeks to eliminate racial and other inequities resulting in premature mortality. With an unwavering grounding in history and structural analysis CHECW works to increase visibility of the harm perpetuated by centuries of racist socially unjust policy while pushing towards redress for the most impacted NYC communities. CHECW addresses inequity across community and healthcare systems in partnership with community faithbased and health care organizations. CHECWs work focuses on social determinants of health including environmental and commercial determinants and addresses both upstream and downstream factors to improve health and well being of New Yorkers. CHECW is comprised of the Bureau of Bronx Neighborhood Health the Bureau of Brooklyn Neighborhood Health the Bureau of Harlem Neighborhood Health the Bureau of Chronic Disease Prevention the Bureau of Health Equity Capacity Building the Bureau of Equitable Health Systems and the Bureau of Finance Administration and Services.

The divisions Deputy Commissioner also serves as the Agencys Chief Medical Officer. The Bureau of Brooklyn Neighborhood Health; Formerly known as the Brooklyn Neighborhood Action Centers the Bureau of Brooklyn Neighborhood Health will continue to provide oversight and leadership in programming and planning for the Brownsville Neighborhood Health Action Center with satellite programming and planning also occurring at the Bedford and Bushwick District Health Offices. This bureau will support programming planning and research opportunities to address racial inequities resulting in premature mortality in Central Brooklyn. Healthy Start Brooklyn (HSB) and the Citywide Doula Initiative (CDI) work to reduce inequities in birth outcomes in neighborhoods that face elevated and social and health burdens as a result of decades of structural racism and disinvestment. Both programs provide professional nocost doula services HSB also provides health education and parenting support for families in central and eastern Brooklyn. The Bureau of Brooklyn Neighborhood Health seeks to hire a Operations Manager to coordinate the work of the community based doula programs that are partners in the initiative through the Fund for Public Health New York City(FPHNYC).

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Monitor the work of communitybased doula programs that provide services for the Citywide Doula Initiative (CDI vendors) through contracts with the Fund for Public Health in New York City:
Draft budgets; review program plans funding and performance; draft and submit contract documents.
review and process vendor invoices; monitor timeliness of payments; review and approve PAYRS invoices from the Fund for DOHMH;
Oversee the work of staff liaisons who support the CDI vendors as they provide doula services through the initiative.
Train new liaisons and/or vendor staff as needed; Facilitate quarterly doula town halls and bimonthly vendor checkins; attend quarterly 1:1 meetings organized by vendor liaisons regarding program updates vendor performance data reviews timeliness of reports and invoices etc..
Conduct site visits and provide technical assistance as needed to build community capacity especially for nonprofits that have not previously contracted with the city.
Make recommendations for improving CDI policies and procedures based on vendor and communitydoula feedback; perform additional analyses and prepare additional reports on CDI activities for DOHMH leadership.
Identify vendors create purchase orders and monitor procurement for CDI expenses through DOHMH such as promotional items for community members and wireless monitors for hospital partners.
Coordinate special projects such as the CDI Summit for all vendors and doulas working in the initiative; the annual State of Doula Care in NYC report to the New York City Council; a policies and procedures manual for the CDI; and the DOHMH Request for Proposal (RFP) process to select community doula programs to provide services in FY26 and beyond.
Coordinate onboarding process for new staff members including ID card computer and shareddrive access email telephone laptop/tablet etc..
Manage the Language Line process for CDI doulas.
Other duties as assigned.

PREFERRED SKILLS:
Strong understanding of and commitment to birth equity
Detail oriented; able to manage projects and work independently
Strong written and oral communication skills
Budgeting and contractmanagement skills
Bilingual in Spanish Haitian Creole or French
Positive attitude strong work ethic and excellent customerservice skills


Why you should work for us:

Loan Forgiveness: As a prospective employee of the City of New York you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information please visit the U.S. Department of Educations website ()
Benefits: City employees are entitled to unmatched benefits such as:
oa premiumfree health insurance plan that saves employees over $10K annually per a 2024 assessment.
oadditional health fitness and financial benefits may be available based on the positions associated union/benefit fund.
oa public sector defined benefit pension plan with steady monthly payments in retirement.
oa taxdeferred savings program and
oa robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
Work From Home Policy: Depending on your position you may be able to work up to two days during the week from home.
Job Security you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805 the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S. dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone regardless of age background or location can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition antitobacco support chronic disease prevention HIV/AIDS treatment family and child health environmental health mental health and social justice initiatives. As the primary population health strategist and policy authority for NYC with a rich history of public health initiatives and scientific advancements from addressing the 1822 yellow fever outbreak to the COVID19 pandemic we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process contact SyeEun Ahn Director of the Office of Equal Employment Opportunity at or.

Qualifications :

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to 1 or 2 above. However all candidates must have at least one year of experience as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime