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You will be updated with latest job alerts via emailWe are building worldclass Knowledge Management solutions leveraging the power of the cloud and Gen AI. We have KM solutions for our Sales Service and Product businesses. The ideal candidate will work closely with the architect to design develop implement and support of key Coveo/Knowledge Management features for the B2B businesses.
The role will involve/participate in improving the effectiveness and efficiency of the Microsoft Dynamics CRM platform and ensure successful delivery of business capabilities. The ideal candidate will have strong experience on Microsoft Dynamics CRM Platform
Key responsibilities include but not limited to
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications :
Basic Qualifications
Bachelors degree OR 3 years of relevant work experience
Preferred Qualifications
2 or more years of work experience
Preferred Qualifications
2 years of handson experience in implementation configuration deployment and maintenance of the search (Coveo or any other leading search is preferred) platform on CRM system (preferably Microsoft Dynamics CRM)
Create and improve search capabilities and develop these within the search platform
Improve search results and boost relevancy
Identify explore aggregate search related data to generate meaningful insights
Strong understanding of web crawling meta tags
Should have knowledge and understanding of GenAI and implementation experience would be a plus
Strong communication skills both verbal and written
Experience working with a global team across multiple time zones
Must have skills C# Java JavaScript development skills including knowledge of JSON HTML/CSS working knowledge of CRM platforms
Good to have skills Python scripting Coveo Enterprise Search MS Dynamics CRM
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Full-time