HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name. This opportunity commences April 1 2025
Deliverables: and nbsp;The resources will act as a subject matter expert on a variety of infrastructure and cluster projects initiatives. Some of these will include designing and configuring advance security features upgrades to platforms and supporting service delivery excellence. They will also assist with complex Cluster solutions that require enhanced integration and deployments and act as site reliability engineering.
Key Responsibilities:
- Continuation of security tenants and product service modernization
- Review and optimization of logging DNS and other critical infrastructure
- Hybrid integration of onpremises and cloudbased systems and nbsp;
- Assist operations teams and Clusters with priority incidents for mission critical applications
- Plan and conduct ongoing service improvement for OPCS
- Assist in process refinement application performance improvement
- Continuation of Service Delivery optimization including selfservice portal
- Acting as SME for Cluster projects where FTE team members require assistance
Skills
Experience and Skill Set Requirements
Evaluation Breakdown
1 Technology Experience 20%
Parameters:
- Design and enhance infrastructure and applications including improvements to existing products and services. and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;
- Develop implement and test new services and solutions. and nbsp; and nbsp; and nbsp;
- Enhance onpremises services focusing on security selfservice features and cloud integration. and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;
- Implement and support services such as ePAM identity management logging and monitoring. and nbsp; and nbsp; and nbsp;
- Lead projects and initiatives from start to finish both technical and nontechnical. and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;
- Transfer skills and knowledge to team members. and nbsp; and nbsp; and nbsp;
- Possess expert understanding of network architecture and application development methodologies. and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;
- Experience with and nbsp;a variety of technologies and processing environments including COTS opensource and cloud computing.
2 Technical Expertise 20%
Parameters:
- Possess expert handson knowledge of technology across various operating systems virtualization orchestration and their support.
- Design integrate and enable solutions across multiple platforms.
- Comprehensive understanding of core enterprise services and their integration/alignment including DNS ePAM logging and monitoring.
- Demonstrate knowledge of DevOps toolchains and processes including automation configuration management and templating.
3 Service Delivery 15%
Parameters:
- Demonstrate the ability to code and script effectively. Show proficiency in using and creating APIs.
- Act as a Site Reliability Engineer (SRE) to create automation that enhances service delivery and monitors legacy and onpremises systems. and nbsp; and nbsp; and nbsp;
- Resolve incidents as an SRE.
4 Communications Customer Service and Analysis and ProblemSolving 15%
Parameters:
- Demonstrated experience in troubleshooting and resolving complex issues for large enterprises.
- Ability to provide project reports to senior management in business terms.
- Proficient in handling and resolving escalations.
- Capable of working as a technical project manager when required.
Must haves:
Design and enhance infrastructure and applications including improvements to existing products and services.
Develop implement and test new services and solutions. and nbsp; and nbsp; and nbsp;
Possess expert handson knowledge of technology across various operating systems virtualization orchestration and their support.
Comprehensive understanding of core enterprise services and their integration/alignment including DNS ePAM logging and monitoring.