Italian Content Moderator
Location: Porto Portugal
Contract Type: Permanent
Working Schedule: Rotating Shifts to provide 24/7 coverage with 2 days off per week
- Shift Options:
- Morning: 07:00 16:00
- Afternoon: 14:00 23:00
- Night: 22:30 07:30
- Work Setting: 100% onsite
Compensation Package:
- Base Salary: 1000 EUR per month on a 14month contract
- Annual Breakdown:
- Base Salary: 14000 EUR
- Language Bonus: 2400 EUR
- Meal Allowance: 1837 EUR
- Total Annual Gross Compensation: 18237 EUR
Additional Benefits:
- Language Proficiency Bonus: 200 EUR annually acknowledging your Italian language skills.
- Meal Allowance: Enjoy a net total of 1837 EUR per year.
- Relocation Support:
- Reimbursement of up to 400 EUR for economy class airfare after the first six months.
- Accommodation in a shared apartment for up to 12 months with a discounted rent of 280 EUR per month (inclusive of utilities) deducted from your salary.
Role Overview:
As an Italian Content Moderator you will:
- Manage and moderate online video content address complaints and review legal notices focusing on copyright issues.
- Ensure timely updates and audits of content on a leading social media platform.
- Guarantee compliance with community guidelines and Key Performance Indicators (KPIs).
- Stay informed about the latest client products and services.
- Adhere to strict accuracy and compliance processes regarding customer data protection.
What Were Looking For:
- Language Skills: Fluent Italian (C1) and proficient English (B2) both written and oral.
- Technical Skills: Adept at navigating computers and using PC applications.
- Detail Orientation: Strong attention to detail and reliability.
- Multitasking Ability: Handle multiple tasks efficiently in a dynamic environment.
- Repetitive Task Tolerance: Comfortable with performing repetitive tasks.
- Teamwork and Independence: Work well both independently and as part of a team.
- Soft Skills: Patience professionalism and excellent customer interaction skills.
- Education and Experience: An associate degree in a related field is preferred with 612 months of relevant experience.
Why You Should Join Us:
- Join a lively and engaged team in a global company renowned for its dedication to content moderation excellence and superior customer service.
- Benefit from a competitive salary package including bonuses and allowances alongside comprehensive relocation support to enrich your move to Porto.
- Thrive in an invigorating atmosphere where your expertise in Italian and English will be highly appreciated directly contributing to our clients success.
How to Apply:
Submit your resume and a cover letter detailing your experience in content moderation customer service and language proficiency. We eagerly await motivated candidates who relish the challenge of a fulfilling role.
Application Deadline: February 13 2025