Restaurant Manager Qun l Nh hng
Restaurant Manager Qun l Nh hng
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary
Manage the outlet operations of the hotel to ensure the achievement of established food and beverage quality and guest service quality standards and departmental revenue and profit goals.
Adhere to regulations concerning FSMS/HACCP health safety or other compliance requirements as well as brand standards and policies and procedures.
Essential Duties and Responsibilities (Key Activities of the role)
Delivers Food and Beverage service of high standard and in accordance with departmental standards and procedures
Develops departmental standards and procedures to promote salesmanship beverage creativity and profit
Communicates to his/her superior any difficulties guest comments and other relevant information
Delivers daily briefings and attends other Food and Beverage meetings as scheduled
Delivers prepared training sessions in line with a departmental monthly calendar
Prepares for service by ensuring the departments:
o Grooming is impeccable and in accordance with personal presentation standards
o Equipment is clean
o Equipment is sorted and stored
o Glassware is polished
o Requirements for special occasions are ready
o Music is on
o Lighting is on
o Outlet is ready for service and guest comfort
Carries out effective service by ensuring all staff are aware of their role in:
o Greeting and seating guests
o Explaining and upselling daily beverage specials
o Processing food orders accurately
o Using trays and tray jacks effectively
o Quickly taking food and beverage orders
o Ensuring payment methods are handled accurately
o Ensuring working areas are cleaned and reset quickly
o Ensuring the bar is clean
o Regularly cleaning ashtrays
o Conversing with Guests in relation to the food and beverage products
Carries out effective beverage service by ensuring:
o Beverages are upsold and regularly replenished abiding by responsible alcohol service regulations
o Converse with Guests about wine advising the types and styles of wine taking wine orders and serving wine
o Promoting and selling cocktails to guests
o Making and presenting cocktails
o Coffee and tea is served hot and in accordance with standard
Patron care standards are adhered to by ensuring:
o Guests are advised on alcoholic beverages
o The strengths of alcohol is advised and guests are advised as to their effect
o Compliance with legal provisions of local liquor codes
o Level of intoxication of guests is assessed and appropriate action taken
o Advise guest on the hotels policy of smoking
o Monitor factors which interfere with the total experience of the guest
Cellar operations are carried out including:
o Correct use of refrigeration system
o Effective operation of the postmix syrups bulk dispense system
o Operating the beer reticulation system
o Adhering to stock control procedures
Takes appropriate action to resolve guest complaints
Be responsible for requisition bar items according to bar stocks
Ongoing training and coaching should be conducted to enhance the knowledge and skills of the staff.
Completes spillage report and submit to Food and Beverage manager at the Conclusion of each shift
Assists to promote the entertainment.
Works with superior on manpower planning and management needs
Works with superior in the preparation and management of the Departments budget
Motivates and drives team productivity at all times and offers assistant to other outlets where possible and as requested.
Closely monitors outlet flow and proposes ideas to increase table turn over and overall outlet capability
Conducts regular check on the cleanliness
Reports all the default area and equipment and follow up to fix the area.
Qualifications :
- Degree or Diploma in Hotel Management Food & Beverage or related field.
- 2 years related experience including supervisory experience or an equivalent combination of education and experience
- Demonstrated ability to interact with customers employees and third parties that reflects highly on the hotel the brand and the Company.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
- Problem solving reasoning motivating organizational and training abilities.
- Fluent English communication and writing skills.
- Leadership Skills strong interpersonal skills with the ability to work effectively and collaboratively in a team environment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
