D365 Retail Support Engineer
D365 Retail Support Engineer
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1 Vacancy
Job Description
- A D365 Retail Support Engineer provides technical assistance for retail systems ensuring smooth operation of hardware software and network components.
- Seeking a business development professional with 3 to 5 years of experience in AX D365 Sales and Procurement and AX D365 Retail.
- The ideal candidate will have a strong background in Supply Chain ManagementServ Retail.
- D365 Finance and Operations (mandatory)
- AX D365 Retail
- AX D365 Sales and Procurement
- Certification on Dynamics 365 Commerce Functional Consultant Associate is desirable.
- Troubleshoot and resolve issues with D365 retail applications pointofsale systems ( POS) and related hardware/software.
- Should have experience in setting up the stores in D365 and configuring the POS.
- Knowledge on the Retails batch jobs in Data synchronizing between HQ and Retail POS.
- Customer Interaction: Provide professional communication and training to End users on product usage and issue resolution.
- Collaboration: Work with crossfunctional teams to enhance product delivery conduct root cause analysis and implement fixes.
- Documentation: Maintain accurate records of incidents create knowledge base articles and support testing environments.
- Build and maintain strong relationships with key stakeholders including clients partners and internal teams.
- Provide expert advice on AX D365 Sales and Procurement and AX D365 Retail to support business growth
- Minimum of 3 to 5 years of experience in D365 Finance and Operations AX D365 Sales and Procurement and AX D365 Retail.
- Strong knowledge and experience in Supply Chain ManagementServ Retail.
- Strong problemsolving and decisionmaking abilities.
- Ability to work effectively in a hybrid work model.
- Selfmotivated and able to work independently with minimal supervision.
Employment Type
Full Time
