Sales Advisor - Keyholder 25 Hours
Sales Advisor - Keyholder 25 Hours
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
As the Key holder you play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere. Youll support in delivering exceptional service and operational excellence. Through your team youll weave together a shopping journey thats genuine personalised and always welcoming.
Key Responsibilities:
- Offering customers a high level of service through styling advice product knowledge and store experience
- Opening and closing the store and supporting the other members of the management team when required
- Analysing selling information and working with the store management team to maximise the sales performance of your department
- Leading a team of sales assistants to achieve excellent standards of service
- Overseeing store operations
- Being a brand ambassador and providing the best experience for our customers
Qualifications :
For the role of Supervisor/ Key holder we seek individuals who embody the spirit of Teamwork Entrepreneurship and Constant Improvement fostering an environment of collaboration and shared achievements. Your optimistic outlook and flexibility in adapting to evolving circumstances and customer preferences are key attributes we value. You have the ability to take independent initiative addressing business and customer demands with both efficiency and effectiveness.
What You Need to Succeed:
Knowledge
- You understand what makes a great customer experience
- Prior retail or customerfacing experience
- Fluent in XX language(s)
Motivation
- You enjoy creating a positive work environment and leading a team
- You are resultsfocused & enjoy multitasking
- You enjoy developing yourself & others
Behaviour
- You contribute to building a wellfunctioning team and embrace different points of view
- You stay up to date with the latest trends/customer needs/competitor activity and put forward ideas on how to maximise selling and the customer experience
- You support others to grow by giving constructive feedback
- You are selfaware understand that actions have consequences and are respectful and nonjudgemental in your interactions
- You take initiative and personal responsibility for achieving set tasks and providing our customers with a great experience
- You are able to prioritise efficiently and adapt to sudden changes
- You communicate clearly & concisely actively listening to other perspectives
- You see opportunities to improve everyday processes
Past Achievements
- Experience in store operation including store opening and closing routines processing deliveries.
- Proven experience in coaching and motivating the team
Ytterligare information :
This is a temporary position with a contract of 25 hours a week until June 2025. Apply by uploading your CV in English as soon as possible. Due to data policies we only accept applications through our career page.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included) COS Weekday Monki H&M HOME & Other Stories ARKET Afound. In addition to our staff discount all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
