Customs Compliance Agent

Ensure that the Branch is aware of and up to date on customs laws and regulations as well as audit that the customs teams operations have been processed in accordance with the legal framework. 
Review legal documents to register customers and suppliers manage the receipt of original documents fines and legal procedures with customs.
Provide internal and external advice on customs compliance.
 

Responsibilities:

People: 

    Develop knowledge of systems/tools such as CAAAREM VUCEM DODA Customs Law TIGIE MOA MASL DIA Outlook POA IDMA EXP. Or Branch Reporting to name a few and use them to their full potential
    Support the Branch Trainer so that new employees complete the mandatory courses at least their first 6 months
    Follow up on the fulfillment of your personal development plan.
    Participate in monthly team meeting.
    Promote teamwork both internally and with other offices

Operation:
    Ensure customs compliance with customs laws and regulations in the export and import operation.
    Ensure that all established internal policies and procedures are complied with.
    Analyse develop and propose new alternatives and ideas to make processes more efficient 
    Registration of suppliers or recipients in a correct way gloss of pedimentos with specific requirements (RRNAs Health SEDENA COFEPRIS) elaboration of client profile.
    Power Of Attorney set up administration of Manifestations of Value Letters of Entrustment internal local training advice to clients constant communication on updates on foreign trade and identifying impacts on the operations of the Branch. Review of certificates of origin and applications of tariff preferences.
    Analysis of trends presented in the department; IDMA.
    Record Administrative Minutes at the time when applicable.

Customer
    Internal Participation in Retention/Sales 
     Support in transitions of new accounts
    Identify strategies to improve a clients compliance process

Finance:
    Controlled Operation in Rectifications Fines

Compliance:
    Ensure compliance with all applicable government regulations laws and restrictions on all shipments ensuring that all necessary documents (tax commercial and any other applicable documents) comply with the legal requirements.
    Ensure that no document is altered or corrected.
    Ensure that all established internal policies and procedures are complied with.
    Ensure that all processes documented in the PAHO Customs Manual for Mexico and in the Local Procedures are complied with.
    Comply with all required internal/external courses 

Culture:
    Be professional and show who we are with our own presentation. (Appearance).
    Have a positive attitude and teamwork with all the other members of the company (all offices). Focus on your own weaknesses to improve. (Attitude).
    Have confidence in yourself and in the rest of the members of the work team. (Trust).
    Asking questions to learn and understand processes (Curiosity).
    Not simply doing what is expected but doing the best possible proving to be able to go the extra mile for the customer. (Your Excellency).
    Always be honest fair and dignified with customers suppliers and other members of the company (Integrity).
    Commit to realizing your full potential. (Pride).
    Deliver on promises and make decisions using sound judgment. (Resolution).
    Without forgetting the seriousness of the work having the necessary sense of humor to allow a cordial daily relationship with the rest of the members of the company. (Sense of Humor).
    Anticipate changes and quickly adjust to the new needs of our customers and suppliers. (Visionary).

Systems:
    Develop knowledge of systems/tools such as CAAAREM VUCEM DODA Customs Law TIGIE MOA MASL DIA Outlook POA IDMA EXP. O Branch Reporting In.site Sharepoint; to mention a few and use them to their full potential
 

Qualifications :

Knowledge:
    Expeditors Policies & Processes 
    Knowledge of Customs Clearance
    Knowledge of Classification and NRN
    Valuation Knowledge
    Interpretation of all applicable government regulations laws and restrictions
    Understanding Incoterms
    Knowledge in Adefasis System (MASL)

Skills:
    Strength to relate socially
    Knowledge of Office programs such as Word Excell PowerPoint
    Organized
    Fluent English /Spanish 
    Effective and objective communication with customers
    Fast and effective troubleshooting
    Maintain strict compliance with the Authorities

Additional Information :

EXPEDITORS CORE COMPETENCIES

Exceptional Customer Service 
Exceeds customer expectations by anticipating understanding and meeting needs. Is proactive and when issues arise is timely and resolute in solving problems including escalating to management when necessary. Builds rapport and exhibits empathy during interactions and consistently strives to improve customer satisfaction with customers. 
        This skill expectation applies both externally (customers service providers) and internally (other Expeditors offices/employees).
Job Execution 
Consistently completes quality work that matches job expectations.  Is committed to operational excellence and continuous improvement for own job function and across the network.  All activities are compliant with company policies/procedures and code of business conduct and with government regulations. 
Reliability 
Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized manages own time effectively and can prioritize.     
Collaboration 
Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing without request to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.
Communication 
Effectively listens to others and communicates (verbal and written) in a professional manner both internally and externally. Provides relevant and timely information to coworkers customers and service providers.  Answers phone calls and responds to voicemails emails and other communication according to Expeditors standards.
Culture 
Exhibits and promotes the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.  
Personal Growth and Development
Participates in training within the companys guidelines completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self including participating in a development plan as appropriate.
 

Remote Work :

No

Employment Type :

Fulltime