Specialist Rider Compensation Ops
Specialist Rider Compensation Ops
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Job Description
The Specialist Rider Compensation Ops will be responsible for payroll processing (rider payouts) in an accurate and timely manner. This role will also focus on liaising with country finance and HR teams with the right output from rider pay systems to ensure accurate and timely payout.
Key Responsibilities:
Work with rider payments team to calculate rider pay that needs to be paid out according to the payout cycles agreed with riders
Liaise with country finance/people team to ensure rider payout happens accurately and timely
Add/Deduct bonus/penalties that are not part of Rider pay system (Rooster)
Write and execute basic queries for manual rules to analyse rider pay anomalies
Improve payout process by working with rider quality/fintech teams for payment integrations and automation of manual repetitive tasks
Qualifications :
Minimum 3 years of proven experience in HR operations or payment ops roles ideally within the logistics ecommerce or tech industries.
Excellent problemsolving skills to handle complex data ensuring compliance while maintaining fairness and transparency.
Experience working closely with crossfunctional teams including rider payments teams People Finance to handle paymentrelated issues and improve the process.
Keen attention to detail in monitoring outliers payment fraud and ensuring compliance measures are enforced consistently.
Experience with process optimization and a focus on operational efficiency cost reduction and risk management in the payment process
Additional Information :
Wellness allowance topped with the opportunity to participate in many work/life balance initiatives at foodora such as free group training at Sats & reduced price on massage.
Employee discount at foodora (woho!) and awesome friday breakfasts!
Occupational pension incl. premium exemption insurance accident insurance and life insurance.
foodora Learning Monthly learning sessions about different topics such as the qcommerce industry negotiation techniques and project management combined with a structured onboarding and inspiring courses within our learning tool Sana
Great deals at Benify (for e.g. gym membership ebikes hotels audiobooks streaming services clothes kitchen supplies and so much more!
Awesome AWs and (pink) parties!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
