Key Account Manager - B2B
Key Account Manager - B2B
Posted on :
21-01-2025
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Job Description
Key responsibilities:
. Developing a solid and trusting relationship between major key clients and company.
Resolving key client issues and complaints.
Developing a complete understanding of key account needs.
Anticipating key account changes and improvements.
Managing communications between key clients and internal teams.
Strategic planning to improve client results and expand relationships.
Negotiating contracts with the client and establishing a timeline of performance.
Collaborating with the sales team to maximize profit by upselling or crossselling.
Meeting all client needs and deliverables according to proposed timelines.
Analysing client data to provide customer relationship management.
Expanding relationships and bringing in new clients.
Requirements:
Proven experience as key account manager.
Experience working with Indian B2B clients will be beneficial.
Experience in sales and providing solutions based on customer needs.
SelfMotivated and selfdirected
Strong negotiation skills with ability followthrough on client contracts.
Able to analyse data and sales statistics and translate results into better solutions.
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
Excellent organizational skills
Ability in problemsolving and negotiation.
How we work:
We use Microsoft Teams for daily communication conduct daily standups and team meetings over Teams.
We value open discussion ownership and a founder mindset.
We prioritize design amazing UI/UX documentation todo lists and databased decisionmaking.
We encourage team bonding through bimonthly town halls destressing sessions with a certified healer and fun company retreats twice a year.
We offer a 100% remote workplace model health insurance top performers eligible for attractive equity options mental health consultations companysponsored upskilling courses growth hours the chance to give back with 40 hours for community causes and access to a financial advisor.
Wobot AI is an Equal Opportunity Employer.
Employment Type
Full Time
Key Skills
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