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Azeus Systems Limited is looking for an IT Deployment Specialist to be part of our growing team for our product suite. As an IT Deployment Specialist you are expected to deploy and maintain trial and production sites and customize them according to the clients needs.
Responsibilities:
New meeting site creation and maintenance using existing jobs and processes
Updating the sites texts and labels
Enabling and disabling of site features
Updating of meeting information logo and banner
Uploading of downloadable files for users
Updating of dynamic forms
Maintaining of internal system parameters
Attend to support cases via phone email or online web tools
Answer enquiries and prepare materials on product usage and sales
Analyze and categorize issues to eventually route the support cases to the right support staff
Conduct client training
Perform environment health checks
Your Profile:
With a Bachelors degree in Computer Science Computer Engineering or any course related to Information Technology Engineering and With a Mathematics
Can quickly adapt to new tools and technologies (e.g. Java SQL)
Flexible and can adapt to changing shift schedules
Amenable to work outside office hours/weekends/holidays
Good analytical and problem solving skills
Attention to detail
Ability to work well and react fast under pressure
Can work with minimum supervision
Able to communicate in English verbal or written in a concise and clear manner
Others:
Full Time