Customer Support with Relocation help German Speaker
Customer Support with Relocation help German Speaker
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Job Description
Are you looking for an international experience and want to smell the warm and fresh air of Lisbon
Did you just finish high school or university do want to settle in Portugal or just want to take a break whilst being productive
Regardless of your professional background if you would like to work in an office dealing with customers needs and are friendly keen and diligent then this is your opportunity!
Tasks
Supporting clients activities by offering worldclass service to their customers while working on projects of top prestigious and worldwide brands by;
- Answering incoming queries from customers
- Identifying issues and provide solutions
- Ensuring high level of customer satisfaction
- Recording data in the CRM system
- Providing adhoc support
- Being a team player and participate in the success of the team and project
Requirements
Skills qualifications and interests you need to succeed in this role:
- A native level of German and at least a B1 level of English
- Knowledge of the value and impact that a good customer experience can create
- Being an attentive listener comfortable and skillful at communicating with people
- Having a drive for excellence and professionalism
- Being a real team player and committed to your work
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Lisbon for an international career and life experience
- Having a valid Portuguese work permit (required)
Benefits
Whats in it for you
Type of Contract: A fixedterm contract that is renewable every year. Working Hours: Full time on rotating shifts (depending on the project). Training: Have a kickstart your career with the intensive training that the company offers to their new employees.
Salary Conditions(*): You have 2 options:
a) Including free accommodation (shared flat all bills included): 1100 gross/month
b) Excluding accommodation:gross/month
(*) Compensation during training period if successful (520 days): 90% of normal wages.
Relocation Package for International Candidates:
- Reimbursement of your initial flight expenses after contract signing
- Airport pickup
- Yearly twoway flight ticket back to your home country (within the EU)
- Help in paperwork opening bank account etc. upon your arrival.
Extra Perks:
- Private health insurance after 6 months of contract which is extra to the standard insurance
- Free Portuguese lessons cooking classes sports activities and social events organized by the company
- Portuguese public holidays and 22 days of paid holidays.
Your Future Company:
Located in Lisbon you will find a company that takes care of you from your career development language skills accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world Because they are looking for you!
What should you expect from living in Lisbon
- A colorful city view and a rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous caf culture
- Friendly people good vibes and a happygolucky urban life
- Warm climate all year and a sunny beach life next to the Atlantic
- A large Englishspeaking local community and international environment
Employment Type
Full Time
