Cleaner
Cleaner
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Job Description
Title: Facilities Cleaner
Primary purpose of role:
Required to provide a clean and safe environment identify maintenance issues and open and close buildings where necessary. Working to a scheduled task list delivering cleaning provision to defined service standard providing support across multiple sites in accordance with the resource plan and staff rota. It is expected that the post holder will be willing to show flexibility to cover alternative sites if it should be required.
Key accountabilities and key measures
Role outcomes
Buildings cleaned secured and safe for occupants (90%)
Identification and escalation of building defects through appropriate and defined channels (10%)
Role measures
Buildings cleaned in line with the Facilities Team service standards
Buildings maintained to appropriate standards
User satisfaction
Key activities
Cleaning across multiple premises to defined British Institute of Cleaning Science (BICs) standards (80%)
Opening and closing buildings as required by setting and switching off alarms (10%)
Reporting and escalating building defects appropriately to enable resolution (5%)
Respond to call outs when incidents occur (5%)
Carry out other duties appropriate to the grade of the post
Essential qualifications/ knowledge
Basic knowledge of cleaning techniques COSHH in relation to use of machinery & equipment working environment and chemicals
Knowledge of working to defined outputs targets and schedules
Desirable qualifications/ knowledge
Relevant Health & Safety or Facilities Management related qualification
Understanding of working in a cleaning environment
Essential experience
Experience of working flexibly outside of normal working hours
Desirable experience
Experience in a cleaning role
Essential skills
Good communication skills
Ability to work across sites or buildings
Ability to demonstrate an understanding of customer service standards
Employment Type
Full Time
