Sr Client Consulting Manager VCA Managed Services
Sr Client Consulting Manager VCA Managed Services
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Job Description
Visa Consulting and Analytics (VCA) is the consulting arm of Visa with a simple mission of helping partners improve their performance and profitability. We are a global team of industry experts with decades of experience in the payments industry.
Within VCA we have a dedicated service line Visa Managed Services (VMS) with specialized experts who are routinely embedded into clients around the world to offer handson execution support. From our collective experience we have amassed an extensive set of best practices we leverage to help partners manage customer relationships portfolio levers and product development.
The Visa Consulting and Analytics team is looking for a highperformance individual to join our Visa Managed Services practice and play a key role in developing and delivering high impact projects across the Andean region. The potential candidate will proactively engage with Visa Partners and act on their behalf to enable sustainable and profitable growth ensuring that Visa is both the preferred brand and a strategic business partner. This role will design implement and manage end to end programs by combining Visas data assets proprietary analytical solutions cutting edge digital platforms operational capabilities best practices and partnerships. It will also shape frameworks design methodologies build processes and develop any operational enablement required to drive payment volume revenue growth and efficiencies on behalf of our partners.
Specific duties and responsibilities for this position include but are not limited to:
- Understand our customers business objectives needs plans and bring valuable insights
- Identify opportunities and potential for improvement to help Visa clients in growing their business
- Develop and propose appropriate strategies and business solutions to the clients and manage the delivery of highquality consultancy engagements in the Andean sub region
- Management of internal and external project team members gain consensus with others and coordinate a team of consultants and subject matter experts around goal
- Focus on successful delivery of complex projects
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications :
Basic Qualifications
8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD
Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
Senior level demonstrated experience in strategy / management consulting with proven project deliveries and expertise in consulting methodologies
6 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters or MBA)
Excellent analytical skill set ability to frame customers opportunity in financial terms and provide recommendations
Exposure to retail banking and/or payment card industry and/or merchant retail business. Knowledge of payments in general loyalty cobranding digital marketing security and risk management
Process improvement methodologies and implementation is desirable.
Innovation and/or big data and analytics (preferred but not required)
Project management skills are a key requirement given that this role involves managing multiple projects with multiple stakeholders simultaneously with proven problemsolving skills
Comprehensive knowledge of data analytics methodologies and tools and the use of data insights for business growth.
Excellent client relationship management skills and ability to develop a credible point of view on a variety of industry topics acting as a trusted advisor and show thought leadership
Proactive selfstarter seeking initiatives to advance
Excellent presentation and communication skills (written and verbal)
Experience working with data and analytical tools (Excel SAS SQL Tableau R Python SPSS) is a plus
PM Certification and/or Scrum Master are a plus
Fluent in English (written & verbal) and ability to travel
MBA or relevant graduate degree
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
