IT Administrator
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Job Description
Job Summary
We are seeking a highly skilled IT Administrator with expertise in Microsoft 365 administration to manage and support our companys IT infrastructure user accounts and security policies. The ideal candidate will be responsible for administering Microsoft 365 services managing IT assets troubleshooting technical issues and ensuring a secure and efficient IT environment.
Key Responsibilities
Microsoft 365 Administration:
Manage Microsoft 365 services including Exchange Online SharePoint OneDrive Teams and Intune.
Configure and manage user accounts licenses and security policies in Microsoft ID (formerly Azure AD).
Ensure compliance with security policies access controls and multifactor authentication (MFA).
Monitor email security spam filtering and data loss prevention (DLP) policies.
Manage Microsoft 365 Groups Distribution Lists and Shared Mailboxes.
Provide technical support for Microsoft 365 applications and troubleshoot issues.
IT Infrastructure & Support:
Manage and support Windows servers desktops and network devices.
Perform system updates patches and backups to ensure security and reliability.
Provide technical support to employees for hardware software and network issues.
Maintain IT asset inventory including software licenses and hardware records.
Implement and monitor IT security policies including endpoint protection and data encryption.
User & Access Management:
Create modify and deactivate user accounts and permissions in Active Directory & Microsoft 365.
Manage Group Policy Objects (GPOs) and security settings.
Ensure proper rolebased access control (RBAC) and compliance with company policies.
IT Security & Compliance:
Enforce IT security best practices including identity and access management (IAM).
Implement and monitor endpoint security solutions (antivirus firewall SIEM monitoring).
Conduct security awareness training and educate users on cybersecurity threats.
Ensure compliance with ISO 27001 GDPR and company IT policies.
Cloud & Backup Management:
Administer Microsoft Azure for virtual machines storage and networking.
Implement and maintain cloud backup solutions for Microsoft 365 data.
Ensure business continuity by developing and testing disaster recovery plans.
Qualifications & Skills
Education & Certification:
Bachelors degree in IT Computer Science or related field (preferred).
Microsoft 365 Certified: Administrator Expert (required or must be obtained within 6 months).
Additional certifications (preferred):
Microsoft Azure Administrator (AZ104)
Microsoft Security Compliance and Identity Fundamentals (SC900)
ITIL Foundation (preferred but not required).
Technical Skills:
Strong knowledge of Microsoft 365 administration including Exchange Online SharePoint and Teams.
Experience with Microsoft Extra ID (Azure AD) Active Directory and Group Policies.
Proficiency in Windows Server administration (Active Directory DHCP DNS GPO).
Understanding of networking concepts (LAN WAN VPN firewalls).
Experience with endpoint security solutions and compliance policies.
Familiarity with PowerShell scripting for automation.
Soft Skills:
Strong problemsolving and troubleshooting skills.
Excellent communication and teamwork abilities.
Ability to prioritize tasks and manage multiple projects.
High level of integrity professionalism and attention to detail.
Employment Type
Full Time
