Junior Account Manager - Ecommerce

Who are we

Helping you have healthy hair has been our mane goal since 2007. No matter your hair type straight curly fine fragile or coily our range of gentle brushes will leave you with healthierlooking hair and less breakage. With tools for every stroke of your routine from massaging to detangling and blowdrying to styling theyre your daily dose of confidence. So you can take on whatever tangles life throws your way.

The Role

Tangle Teezer Junior Ecomm Manager Tangle Teezer is seeking a strategic and analytical Junior Ecommerce Manager with a proven track record of helping scale growth on Amazon. This role reports to Tangle Teezers Director of Sales US and will focus on both the day to day and longterm success of Tangle Teezers Amazon North American business. This role also supports the growth of other ecommerce marketplaces such as Tik Tok Shop and collaborates internally to drive growth across the ecommerce landscape.

In this role youll get to:

• Define and achieve growth targets by implementing effective advertising strategies promotions site content optimization and assortment plans.
• Work closely with the Amazon agency to support the business and ensure operational excellence focusing on achieving sales goals and profitability.
• Lead business communication and coordination ensuring that customer needs and relevant information are communicated across Tangle Teezer and facilitating collaboration between internal and external teams.
• Collaborate with the Trade Marketing team to develop compelling PDP APremium content and storefront content to drive traffic and increase conversion rates.
• Develop and execute the brand store strategy in partnership with internal stakeholders.
• Manage customer business planning program development and ensure complete execution of agreedupon plans.
• Oversee new product launches handling everything from start to finish including administrative details.
• Monitor competitive activity and the 3rd party seller landscape addressing suppression issues and maintaining the buy box including any Brand Registry issues.
• Coordinate and communicate customerspecific promotions with the agency and internal teams including marketing demand planning and operations.
• Maintain internal documents such as Sell Thru Reports Launch Trackers and Sales Forecasting Sheets to ensure effective communication.
• Drive inputs into SKUlevel sales forecasting working closely with Demand Planning and Agency Business Manager to ensure optimal stock levels despite seasonality and virality.
• Manage all Amazonrelated operations including customer experience (CX) listing and catalog management account health and other relevant business operations.
  

What we are looking for in you:

• Highly organized proactive selfstarter and selfmotivated with teamwork attitude.
• Experience of at least 1 year supporting Amazon 1P and/or 3P business
• 13 years of retail eCommerce experience working with large retailer .com businesses (Amazon Target Walmart etc.)
• Working knowledge with the following:
  • Amazon Platforms Seller Central Amazon Advertising tools Amazon Algorithm
  • Digital Shelf Keyword Optimization Enhanced Content Image and Video Best Practices Buy Box
  • Data Analysis & Reporting Sales Inventory Traffic Conversion Consumer Insights and other KPIs
• Excellent analytical skills with the ability to interpret data and generate actionable insights.
• Proficient in Excel: must be able to do VLOOKUP pivot tables and other basic formulas.
• Ability to thrive in a fastpaced dynamic environment.
• Exceptional attention to detail organization and excellent followthrough.
• Strong communication and collaboration skills with the ability to work effectively across teams.
• Proven ability to manage multiple projects and meet tight deadlines.
  
  

We know that imposter syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply even if you dont tick everything on the list wed love to hear from you!

What it means to be part of Tangle Teezer:

• At Tangle Teezer being part of our PAC means being Proud Authentic and Championing each other every day.
• Proud: We are passionately proud to do things differently so we perform brilliantlyjust like our hair tools.
• Authentic: We welcome everyone as they are we bring our true selves to work and show up as who we want to be.
• Champion: We are champions of one another our brand and our environment.
• Join us and embrace these values to help create innovate and deliver products that people lovetogether.To see more about our culture and what makes us unique click here.

The good Stuff:

• For all your hard work and dedication we have fantastic rewards for you
• Flexible working hours with core hours from 10am to 4pm
• Working 2 days in the office and 3 days from home
• salary of $80k $90k
• Performancerelated bonus of 10% based on annual salary
• 25 days holiday with the option to buy or sell holiday days
• 2 wellbeing days per year
• 2 volunteering days per year
• 10 days working from any location of your choice
• Flexible public holidayschoose the standard public holidays or swap them for dates that are more meaningful to you
• Enhanced family policies
• Supportive Period & Menopause Policies
• 401(k) scheme
• Guardian for Dental insurance Vision insurance and Life Insurance.
• United Healthcare medical insurance
• Office perks incl. free breakfasts snacks and Happy Hour.
• Meetingfree Fridays with an early 4:00 pm finish to kickstart your weekend!

Just a headsup all applications need to be submitted through our online form as were unable to accept applications via direct reachouts or email. Once weve reviewed your application our team will be in touch via an official Tangle Teezer email address.

If you require a reasonable accommodation to participate in our hiring process please let us know at any stage. Ready to join our team Visit careers.tangleteezer.com to submit your application.