Carelink Operator
Carelink Operator
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Job Description
We are working closely alongside a Local Authority in Derby to assist with the appointment of a Carelink Operator on a 3month contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: 12.76 16.10 per Hour
Responsibilities:
- Work a rotational shift pattern covering days afternoons and evenings on a rota basis including weekends and bank holidays 365 days of the year
- To contribute to the effective running of the service area through attendance at meetings and training events as required including attendance on nondesignated working days.
- To provide a professional call handling service by dealing sensitively with a diverse customer base and by always maintaining confidentiality responding and prioritising emergency telecare calls by assessing the reason for the call its urgency and to take prompt and appropriate action in accordance with procedures and instructions.
- At the commencement of every shift daily test all desk telephones are operating and ringing and Carelink mobiles are operating and fully charged.
- Job Description Ensure all lifting equipment is fully charged at commencement of shift
Requirements:
- A proven commitment to high levels of customer service
- Ability to communciate effectively with all customers ensuring needs are met Essential
- Ability to communicate effectively face to face over the phone and in writing
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
#RQ1466059
Employment Type
Full Time
