Analytical Field Service Representative-Campus Hire Program

Job Description

Are you a soon to be or recent graduate eager to kickstart your career in an innovative environment If your answer is YES then join our NEW Campus Hire Program as a Field Service Representative in our Customer Service Organization. You’ll onboard train and develop with a cohort of peers building your professional network from day one!

At Agilent our Field Service Representatives help customers answer critical questions enabling scientific discoveries that enhance quality of life. You’ll work in various labs continuously learning about new instruments software and consumables. Your interpersonal skills creativity and commitment to topnotch customer service will drive customer success. Join us and be part of this rewarding work!

As an Agilent Field Service Representative you’ll travel to a variety of customer labs to install maintain and repair critical Chromatography Spectrometry and Spectroscopy instruments used in Food Chemicals & Materials Pharmaceuticals Environmental and Forensics research and manufacturing.

What You’ll Do:

• Support Customers: Engage with customers for the onsite installation maintenance and repair of one or more products related to Liquid Chromatography Gas Chromatography LC Mass Spectrometry GC Mass Spectrometry Atomic Spectroscopy Molecular Spectroscopy systems and software
• Problem Solving: Diagnose and resolve product performance issues ensuring smooth and uninterrupted operations for our clients
• Preventive Maintenance: Advise customers on preventive measures and configurations to enhance product performance and longevity
• Collaborate: Work closely with our Support Sales Marketing and R&D teams to deliver comprehensive solutions
• Continuous Learning: Participate in internal technical training and workshops to stay ahead in your field
• Advocate: Elevate Voice of Customer in relaying critical insights and customer experiences to Agilent leadership
  
  

What We’re Looking For:

• Education: Bachelor’s or master’s degree in a science field (e.g. chemistry biology biochemistry biotechnology engineering or similar)
• Skills: Strong problemsolving abilities and a passion for technology
• Experience: Minimal to no prior work experience required – we value your fresh perspective and eagerness to learn
• Team Player: Ability to work effectively within a team and coordinate activities with others
• Adaptability: Willingness to travel and adapt to different customer environments
• Relocation: As part of the Services Campus Hire Program successful candidates will spend 69 months onboarding and training with peers in Wilmington Delaware and must be willing to relocate for that period housing assistance will be provided during the program
  
  

Why Join Us

At Agilent we’re on a collective quest to improve the world around us. As a global leader in laboratory technologies we support scientists in 110 countries in cuttingedge life science research patient diagnostics and their efforts to ensure the safety of water food and pharmaceuticals. Our people create some of the world’s leadingedge laboratory technology and work side by side with customers to help them maximize productivity and achieve superior scientific outcomes.

We do this important work in a diverse environment built on a foundation of trust respect and uncompromising integrity. Whatever the challenge we come together to deliver trusted answers to our customers’ critical questions – bringing great science to life. We can’t wait for you to join us!

Ready to Start Your Journey Apply now and take the first step towards an exciting and rewarding career in Field Service!

Qualifications

• Bachelor's or master's degree in a science or engineering field (e.g. chemistry analytical chemistry biochemistry biotechnology or similar)
• Experience with Agilent solutions is a plus
• Experience troubleshooting and problem solving
• Verbal and written communication is clear respectful and timely
• Must have a valid driver's license
• Travel: 50% 23 days per week in the field visiting customers; occasional overnight travel if needed
  
  

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least February 11 2025 or until the job is no longer posted. In the US this position is eligible for choice of company car or reimbursement for personal vehicle usage.

The fulltime equivalent pay range for this position is $33.23 $62.31/hr plus eligibility for bonus stock and benefits. Our pay ranges are determined by role level and location. Within the range individual pay is determined by work location and additional factors including jobrelated skills experience and relevant education or training. During the hiring process a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at:

Agilent Technologies Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals regardless of personal characteristics are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex pregnancy race religion or religious creed color gender gender identity gender expression national origin ancestry physical or mental disability medical condition genetic information marital status registered domestic partner status age sexual orientation military or veteran status protected veteran status or any other basis protected by federal state local law ordinance or regulation and will not be discriminated against on these bases. Agilent Technologies Inc. is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility please email or contact. For more information about equal employment opportunity protections please visit

Travel Required:

100% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support