Client Solutions Consultant TECH
Client Solutions Consultant TECH
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Job Description
We are the Consumer Insights team a digitally focused research team within NIQ and we love collaborating with clients to identify current and future market opportunities and develop innovative solutions. Our culture is based on creativity and openness and we actively encourage everyone in our teams to input to our and our clients development.
As part of the team youll get to understand market landscapes dynamics consumers (and businesses) in that market and translate what we learn into specific opportunities. We love to get immersed in data work with it come up with new hypotheses and keep interrogating what we produce in order to create analysis we are proud of.
For this role we are looking for an individual who is keen to develop a strong interest in analytics and technology as the majority of your time will be spent working closely with mobile operators TV and broadband suppliers. This will involve using a combination of survey data point of sale data and industry knowledge to tell compelling stories about market movements and new opportunities for our clients.
This client facing role involves taking the lead with a portfolio of clients being responsible for managing day to day requests and using data to develop strategic and tactical recommendations and insights and solve business needs. Your role will involve direct interaction with clients so being able to establish rapport with clients by being clientfocused responsive and approachable is necessary. You will need to be able to confidently present PowerPoint reports initially alongside a copresenter with an expectation of taking full ownership in the medium term.
Were looking for someone who has the aptitude to work with complex datasets in a commercial role being able to quickly get to grips with the numbers and translate this into insight for our clients. Our data is used across the industry for forecasting sales and determining strategy so numeracy and storytelling skills are a must.
We love to learn from each other keep on top of the latest trends and share knowledge through ideas lunches learning workshops and team initiatives. We would like someone to join our team who shares similar passions to us.
Who are you
- You understand the shape of data and are comfortable working in or learning to work in selfservice reporting platforms Survey Reporter Dapresy or Askia (or any other similar tools this is about comfort and confidence rather than familiarity with a specific piece of software)
- You have a proven track record in a quantitative agency or consultancy and are able to go beyond the research data to provide clients with clear guidance on how they can get the most out of opportunities
- You are happy to take responsibility for developing and delivering story led PowerPoint reports and copresent them to medium sized audiences both online and offline
- You are knowledgeable about or interested in becoming knowledgeable about technology so would know the difference between a flagship and a midrange smartphone; you have an idea about why consumers might be moving to SIM only deals; and you have an opinion on the relative merits of Android vs. iOS.
- You can develop strong relationship with clients and become their key point of contact for them client communication is a key part of this role
- NIQ is an equal opportunities employer and wishes to be inclusive in its recruitment processes
Key tasks & responsibilities:
- Initially support the successful delivery of our Tech360 solution to a number of clients through data analysis report creation and responding to ad hoc requests with the expectation to lead some of these reports in the medium term
- Support the delivery of the project on time and within budget
- Support nonproject initiatives for knowledge growth and proposition development
Experience skills and competencies required:
- Quantitative research skills particularly in the analysis of multilayered data sets
- Client management skills
- Strong reporting and communication skills. Has a passion to be an engaging StoryTeller
- Confident running own cross tabs using a reporting platform such as Survey Reporter
- Ideally knowledge of the UK telco market if not willingness to immerse themselves in it and become experts in the industry
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- EmployeeAssistanceProgram (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
For more information visit NIQ.com
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
