German Customer Support Specialist
German Customer Support Specialist
Posted on :
27-01-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Title: German Customer Support Specialist (Remote)
Location: Poland (Remote)
Job Type: FullTime
About the Role:
Join us as a German Customer Support Specialist and be the voice for our Germanspeaking customers! In this fully remote role youll help deliver toptier support solving customer issues and ensuring satisfaction with our products and services.
Key Responsibilities:
- Customer Support Excellence: Handle customer inquiries in German via phone email and chat delivering timely effective solutions.
- Problem Solving: Address product or servicerelated issues providing clear and professional responses.
- Create Positive Experiences: Handle complaints and concerns with empathy turning challenges into solutions.
- Product Knowledge: Stay informed on our offerings to ensure accurate information and guidance.
- Order Management: Process returns exchanges and other customer requests efficiently.
- Team Collaboration: Work with internal teams to resolve complex issues and improve customer satisfaction.
What Youll Need:
- Fluency in German (C1/C2 level) with excellent communication skills.
- Customerfocused attitude: Experience in customer service is a plus but a passion for helping people is key.
- ProblemSolving Skills: Ability to think on your feet and find creative solutions.
- SelfMotivated: Comfortable working independently in a remote setup.
- TechSavvy: Basic familiarity with digital tools Microsoft Office and CRM systems.
- Reliable Internet & Quiet Workspace: A stable internet connection and a distractionfree environment.
What We Offer:
- Fully Remote: Work from anywhere in Poland with a flexible schedule.
- Competitive Salary & Benefits: Enjoy a great pay package with additional perks.
- Career Growth: Opportunities to learn and advance within the company.
- Supportive Team: Be part of a friendly collaborative environment.
- Ongoing Training: Well help you grow with continuous development.
How to Apply:
Excited to join our team Send us your resume and a cover letter telling us why youd be a perfect fit for this role. We look forward to hearing from you!
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
