Veterinary Nurse Adviser
Veterinary Nurse Adviser
Posted on :
27-01-2025
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1 Vacancy
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Job Description
Job Title: Veterinary Nurse Adviser (1215 Month Fixed Term Contract)
Job Location: Bracknell UK
Job Location Type: Hybrid
Job Contract Type: Fulltime
Job Seniority Level: MidSenior level
THE POSITION
As a Veterinary Nurse Adviser within our Animal Health Commercial Excellence team you will actively support AH business objectives in the UK and Ireland through the provision of expert technical advisory support on all aspects of the use efficacy and safety of species products to customers distributors and other external stakeholders. You will ensure compliance with pharmacovigilance requirements and contribute to the provision of best in class customer experience aligned with the AH sales marketing technical and commercial teams.
This is a Head Office based role requiring two days per week in Bracknell. This will be a 1215 Month Fixed Term contract.
TASK & RESPONSIBILITES
Boehringer Ingelheim has been recognised as a Top Employer in the UK. Being certified as a Top Employer confirms our dedication to a better world of work delivered through excellent HR policies and people practices. To learn more visit:
Our Company
At Boehringer Ingelheim we develop breakthrough therapies that improve the lives of both humans and animals. Founded in 1885 and familyowned ever since Boehringer Ingelheim takes a longterm perspective. Now we are powered by 52000 employees globally who nurture a diverse collaborative and inclusive culture. We believe that if we have talented and ambitious people who are passionate about innovation there is no limit to what we can achieve.
Why Boehringer Ingelheim
With us you can grow collaborate innovate and improve lives.
We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition learning and development for all employees is key because your growth is our growth.
Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment which benefits our employees patients and communities.
Want to learn more Visit
As a Veterinary Nurse Adviser within our Animal Health Commercial Excellence team you will actively support AH business objectives in the UK and Ireland through the provision of expert technical advisory support on all aspects of the use efficacy and safety of species products to customers distributors and other external stakeholders. You will ensure compliance with pharmacovigilance requirements and contribute to the provision of best in class customer experience aligned with the AH sales marketing technical and commercial teams.
This is a Head Office based role requiring two days per week in Bracknell. This will be a 1215 Month Fixed Term contract.
TASK & RESPONSIBILITES
- To provide excellent customer service through the provision of accurate and informed responses to technical enquiries by customers.
- To support the effective management and resolution of customer complaints.
- Support the provision of a flea advice service for both pet owners and veterinary professionals.
- To support the investigation and reporting of productrelated complaints and suspected adverse reactions (SARs/SLEEs). Ensure complete and thorough followup with the reporter to explore and resolve issues.
- To provide accurate and informed responses to commercial and marketing enquiries by customers ensuring all administrative responsibilities associated with enquiry resolution are performed.
- To manage additional responsibilities and projects associated with the role in collaboration with other stakeholders.
- Veterinary Nursing Qualification
- Previous experience in species practice
- A high level of product technical and disease area knowledge
- Strong planning and prioritisation skills
- Processoriented
- Excellent communication and interpersonal skills
- Analytical and detail oriented
- Ability to problem solve and make decisions within boundaries of responsibility
- Ability to adapt and be flexible in an everevolving environment
- Confident IT user including Microsoft Office
Boehringer Ingelheim has been recognised as a Top Employer in the UK. Being certified as a Top Employer confirms our dedication to a better world of work delivered through excellent HR policies and people practices. To learn more visit:
Our Company
At Boehringer Ingelheim we develop breakthrough therapies that improve the lives of both humans and animals. Founded in 1885 and familyowned ever since Boehringer Ingelheim takes a longterm perspective. Now we are powered by 52000 employees globally who nurture a diverse collaborative and inclusive culture. We believe that if we have talented and ambitious people who are passionate about innovation there is no limit to what we can achieve.
Why Boehringer Ingelheim
With us you can grow collaborate innovate and improve lives.
We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition learning and development for all employees is key because your growth is our growth.
Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment which benefits our employees patients and communities.
Want to learn more Visit
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Employment Type
Full Time
Key Skills
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