Were looking for an Event Operations Manager to join our Event Delivery team for a 12month contract. Youll be part of a dynamic environment managing multiple events and ensuring consistent highquality delivery.
What Youll Do
Event Delivery (65%)
- Manage sponsor and exhibitor relationships
- Create online exhibitor manuals and update floor plans
- Coordinate sponsor logos and registration
- Respond to inquiries within 24 hours
- Communicate effectively with sponsors exhibitors and internal teams
- Collaborate with Account Management on commercial opportunities
- Projectmanage various aspects of inperson events including:
- Evening events
- Signage (digital and printed)
- Catering
- Hotel bookings
- Delegate travel
- Deliver EBD Academy training courses
- Manage temporary staff
- Ensure timely task completion and budget adherence
- Attend preparation visits and events for onsite support
Collaboration and Best Practices (15%)
- Work closely with internal teams to build strong relationships
- Promote inclusive behaviors across the team
- Provide excellent customer service to brand teams
Health & Safety Partnerships and Sustainability (10%)
- Implement H&S Operating Model and Incident Management Frameworks
- Advance our Faster Forward sustainability agenda
- Manage spend categories to mitigate attrition risk
Planning and Budgeting (10%)
- Submit event costs on time
- Code invoices and expenses
Qualifications :
What Youll Bring
- Experience in B2B/B2C events or international hospitality event planning
- Track record of delivering worldclass live events and experiences
- Multiplatform event delivery expertise
- Strategic and operational capabilities
- Commercial acumen and ability to meet KPIs
- Strong project management skills in fastpaced environments
- Budget management and forecasting experience
- Techsavvy mindset
- Attention to detail and excellent communication skills
- Datadriven decisionmaking abilities
- Sustainability knowledge and goaldelivery experience
- Positive solutionoriented attitude
- Customerfocused approach
Location and Language
Based in Germany with remote work options. Fluency in German and English is essential.
Success Metrics
Your success will be measured by delivering highquality costeffective and sustainable event experiences meeting agreed KPIs and improving customer satisfaction and NPS scores.
Join us in creating exceptional events that connect people and drive industries forward!
Additional Information :
Alongside a competitive salary Informa also offers the following employee benefits:
- Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
- Great community: a welcoming culture with inperson and online social events our fantastic Walk the World charity day and active diversity and inclusion networks
- Broader impact: take up to four days per year to volunteer with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and ondemand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves
- Get three for one: A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
- Stay well: Use FiscFree to purchase a gym subscription or a new bike with tax benefits.
- Strong wellbeing support through EAP assistance mental health first aiders a healthy living subsidy access to health apps and more
- Recognition for great work with global awards and kudos programmes
- As an international company the chance to collaborate with teams around the world
Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application. At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information.
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Remote Work :
Yes
Employment Type :
Fulltime