RQ08621 - Business Analyst - Senior

Responsibilities

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs. Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering documenting and analyzing business needs and requirements. Prepares and advises on business analysis policies processes best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

Leads and conducts business analysis in order to assess clients business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined. Applies reengineering concepts to promote business improvements through alternative and cost effective service delivery approaches Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project aligning with OPS Unified Project Management Methodology Enterprise Architecture and Gating Process and OPS Standard Systems Development Methodologies Develops strategies prepares business cases and costbenefit analysis and conducts feasibility studies for business I&IT initiatives Develops sound processes for requirements gathering including but not limited to JAD sessions interviews mockups etc. Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and nonfunctional requirements definitions for assigned projects Monitors progress resolves problems and reports regularly to I&IT management and stakeholders Develops performance measures and traceability matrices for business analysis evaluation and conducts followup Experience developing strategies preparing business cases and costbenefit analysis Experience conducting requirements gathering developing documentation including presentations and briefing notes and conducting stakeholder engagement Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope Awareness of emerging I&IT trends and technologies Excellent analytical problemsolving and decisionmaking skills; verbal and written communication skills; interpersonal and negotiation skills A team player with a track record for meeting deadlines

Desirable Skills

Experience in the use of information retrieval packages Knowledge and understanding of Information Management principles concepts policies and practices Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions Experience with a wide range of methods tools and techniques for business analysis such as: business functional modelling business event modelling business process mapping Experience in structured object oriented and agile methodologies for user requirements Experience developing performance measures for business analysis evaluation and subsequent followup Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standardsSkillsExperience and Skill Set Requirements

Business Analysis and Technical Skills (25%)

• Leads and facilitates workshops to elicit review document and confirm business requirements business process reengineering business models business rules and user interface design.
• Knowledge of Agile methodologies and the ability to break down complex business requirements into manageable deliverables for development teams.
• Creates user stories supports the creation of UX functional and technical designs and ensures that business analysis tasks align with iterative development cycles.
• Develops performance measures for business analysis evaluations and conducts followup assessments to ensure compliance with client clusters and corporate I&IT strategies policies and priorities.
• Proficient in a range of business analysis and project management tools (e.g. DevOps MS Visio Figma and other modeling tools) to document and track business requirements and designs.
• Familiarity with quality assurance methodologies and testing processes including user acceptance testing (UAT) ensuring business requirements are validated against system functionality before deployment.
• Strong skills in managing change processes including defining the change scope conducting impact analysis and developing training and communication strategies to ensure smooth transitions for endusers.
• Experience leading and conducting business analysis for business projects to assess clients business problems or opportunities and document the technical business requirements to meet functional requirements.
• Experience developing context diagrams use cases and use case models.
• Experience creating process maps stakeholder maps and assessments.
• Experience creating systems diagrams.
• Experience writing business cases and conducting options analysis.
• Experience developing costbenefit analyses and conducting feasibility studies for business I&IT initiatives.
• Handson experience developing effective use cases and user stories.
• Leads and conducts business analysis both on an ongoing basis and for business projects to assess clients business problems or opportunities document technical business requirements to meet functional needs ensuring alignment with OPS project management and related methodologies.
• Applies reengineering concepts to promote business improvements through alternative costeffective service delivery approaches.
• Conducts ongoing business analysis activities within all phases of the project life cycle including initial technical requirements detailed business analysis plans business modeling analysis of business transformation new business development acquired solutions continual refinement of business requirements and identification of significant changes in requirement documentation and maintenance of approved business requirements.
• Develops strategies prepares business cases and costbenefit analyses and conducts feasibility studies for business I&IT initiatives.
• Oversees ongoing production support and configuration management.
• Leads and participates in the process for requests for proposals with a focus on client requirements and evaluation of vendor responses for I&IT business and/or infrastructure solutions.
• Leads and facilitates indepth workshops to elicit review document and confirm business requirements business process reengineering business models business rules and user interface design in order to create the technical framework/specifications for the development of business solutions and/or infrastructure services or platforms.
• Develops performance measures for business analysis evaluations and conducts followup assessments to ensure compliance with client clusters and corporate I&IT strategies policies and priorities.
• Manages problem identification and resolution activities to ensure timely resolution of production issues.

Experience (25%)

• Experience on medium to largesized projects as a business analyst or functional consultant.
• Experience with enterprise business architectural concepts to ensure that recommended technologies align with OPS standards.
• Experience developing business cases from start to finish.
• Experience with the software development life cycle software design development and integration database concepts user interface design principles change management quality assurance risk management disaster recovery planning and business continuity planning to develop solutions and/or infrastructure services to meet business needs.
• Experience conducting business analysis reviews recommending options changes and contingency provisions.
• Experience providing technical leadership functional business analysis and architecture expertise to project staff colleagues and clients.
• Service delivery management portfolio program/project management and resource management to manage business analysis for clients and provide recommendations on clients I&IT business and infrastructure needs.
• Expertise in all aspects of business analysis including enterpriselevel and client program area business analysis and modeling; related business analysis tools technology processes and methodologies; and business analysisrelated technical and business planning.
• Knowledge of I&IT Cluster and corporate policies directives guidelines and procedures related to service delivery processes enterprise business architecture and current trends and technologies related to businessdriven IT solutions to provide practical expertise in meeting business needs ensuring traceability of business requirements to I&IT solutions and compliance with OPS I&IT policies and standards.
• Understanding of clients policies programs business goals and objectives plans issues and resources to identify partnership opportunities and match technology solutions to business requirements while advising on the application of I&IT.
• Experience applying enterprise business architectural concepts to ensure that recommended technologies align with OPS standards.
• Strong analytical and problemsolving skills to assess clients business requirements identify the best technology solutions from among alternatives and ensure clients expectations are met in a costeffective manner both for individual issues and longerterm overall requirements.
• Ability to evaluate directions trends standards and policies in a complex and evolving environment using multiple sources of guidance; identify requirements develop options and make recommendations on general and specific information architecture and data management issues.
• Ability to plan coordinate and lead all phases of assigned business analysis process improvements architecture or infrastructure projects or services within risk time and resource constraints to meet client needs.
• Ensure the quality of business solution recommendations and implementation and ensure integration with enterprise and cluster standards and directions.
• Handson experience working in Agile or Scrum environments conducting sprint planning facilitating daily standups and ensuring that business analysis tasks align with iterative development cycles.
• Knowledge of Agile methodologies and the ability to break down complex business requirements into manageable deliverables for development teams.
• Strong skills in managing change processes including defining change scope conducting impact analysis and developing training and communication strategies to ensure smooth transitions for endusers.
• Ability to support enduser adoption by delivering clear communication and training on new systems or process changes.
• Familiarity with usercentered design principles to ensure technology solutions are designed with the enduser experience in mind improving usability and ensuring effective user adoption.
• Experience with user interface design and prototyping tools such as Figma to translate requirements into userfriendly digital interfaces.
• Experience in budget estimation costbenefit analysis and ROI assessments to support business case development ensuring that proposed IT solutions deliver value.
• Proficiency with business analysis and project management tools (e.g. DevOps MS Visio and other modeling tools) to document and track business requirements project milestones and progress.
• Experience in identifying assessing and mitigating risks throughout the project lifecycle ensuring risks are communicated effectively to stakeholders and that appropriate mitigation strategies are put in place.
• Ability to balance competing priorities manage expectations and ensure that business analysis activities are completed within defined timelines.
• Familiarity with quality assurance methodologies and testing processes including user acceptance testing (UAT) ensuring business requirements are validated against system functionality before deployment.

Communication and Interpersonal Skills (20%)

• Demonstrated ability to prepare clear concise and comprehensive documentation including reports reviews and assessments.
• Ability to present ideas and suggestions clearly and effectively in a userfriendly manner ensuring complex information is easily understood by both technical and nontechnical audiences.
• Maintain a high level of customer service when interacting with internal and external clients addressing concerns promptly and professionally.
• Skilled in conveying design concepts and development processes in a clear understandable manner to diverse stakeholders.
• Proven capability to adapt to changing requirements and navigate dynamic business environments maintaining focus and efficiency.
• Strong ability to analyze complex business problems logically and systematically developing innovative and effective solutions.
• Demonstrated effectiveness in working closely with crossfunctional teams including developers QA specialists and business stakeholders to achieve common project goals.

Must Have:

Leads and facilitates workshops to elicit review document and confirm business requirements business process reengineering business models business rules and user interface design.

Using DevOps Visio

Creates user stories supports the creation of UX functional and technical designs and ensures that business analysis tasks align with iterative development cycles.

Strong Communication skills especially dealing with Stakeholders

Experience with Change Management.

Nice to Have:

BA/PM Certification