Solution Architect
Solution Architect
Posted on :
07-02-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
About Us:
At iScale Solutions we specialize in providing highquality IT outsourcing services to global clients. With a strong commitment to excellence we empower businesses by delivering innovative technology solutions tailored to their needs. Join our dynamic team and work on exciting projects with clients from various industries.
Job Description:
Our Customer is a leading datadriven marketing tech company headquartered in New York operating on four continents with 1300 employees. Our client offers CRM customer acquisition strategic managed services and private data cloud solutions. Our customer powers end to end marketing programs for some of the world s leading brands.
Responsibilities:
We are seeking an experienced Solutions Architect to join our global team. In this role you will be responsible for leading the implementation of new customer solutions ensuring seamless integration and providing technical support throughout the onboarding process. You will work closely with crossfunctional teams including product engineering and client success to ensure that our solutions align with customer needs and business objectives.
- Own the endtoend implementation configuration and integration of our customer s solutions for their customers.
- Act as the primary point of contact for customers during the onboarding phase ensuring clear and effective communication.
- Troubleshoot integration issues including debugging JavaScript adjusting HTML/CSS for email templates and analyzing data flows.
- Collaborate with internal teams to communicate customer requirements feature requests and potential product enhancements.
- Work with API integrations data pipelines and automation tools to optimize customer implementation.
- Develop and document best practices technical solutions and integration guides for internal and external stakeholders.
- Manage multiple projects simultaneously demonstrating strong organizational and time management skills.
Requirements
- Experience: 5 years in a technical role with at least 3 years in a data integration role or similar role. Our team focuses more on client integration with our products.
- Technical Skills:
- Proficiency in JavaScript Node.js and SQL/NoSQL databases. Python a plus.
- Strong understanding of web technologies including RESTful APIs JSON and XML.
- Experience with frontend technologies (HTML CSS) for email and web applications
- 3 yrs of customer facing experience preferably at a SaaS company
- Must be able to build rapport with Product/Engineering teams as well as Customerside teams. Strong written and verbal communication skills in English.
- Experience working with ESPs a plus (i.e. Marketo SFMC Responsys Iterable)
- ProblemSolving: Ability to diagnose technical issues and propose effective solutions.
- Project Management: Experience with Agile methodologies Jira Confluence or similar tools.
- Ability to communicate technical information to a nontechnical audience.
- Preferred Qualifications
- Prior experience in marketing technology ad tech or customer data platforms.
- Experience working with largescale data systems analytics and reporting tools.
- Familiarity with AIdriven customer engagement solutions.
Benefits
- Competitive compensation package.
- Flexible remote work arrangements. You can locate anywhere in Viet Nam.
- Exposure to innovative projects and global clients.
- Collaborative and supportive team culture.
- Opportunities for skill development and career growth.
5+ years in a technical role, with at least 3 years in a data integration role or similar role. Our team focuses more on client integration with our products. Technical Skills: Proficiency in JavaScript, Node.js, and SQL/NoSQL databases. Python a plus. Strong understanding of web technologies, including RESTful APIs, JSON, and XML. Experience with front-end technologies (HTML, CSS) for email and web applications 3 yrs+ of customer facing experience, preferably at a SaaS company Must be able to build rapport with Product/Engineering teams as well as Customer-side teams. Strong written and verbal communication skills in English. Experience working with ESPs a plus (i.e. Marketo, SFMC, Responsys, Iterable) Problem-Solving: Ability to diagnose technical issues and propose effective solutions. Project Management: Experience with Agile methodologies, Jira, Confluence, or similar tools. Ability to communicate technical information to a non-technical audience.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
