Junior Delivery Manager
Junior Delivery Manager
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Job Description
Version 1 is having an incredibly successful 2023 and this is on the back of a successful 2022 and 2021. With growth through successful delivery combined with an excellent set of core values that enable internal collaboration and make business straightforward are reasons to join Version 1. We have been incredibly successful in winning Public Sector business while expanding our existing Private Sector clients.
As a Junior Delivery Manager at Version 1 you will play a key role in ensuring the successful delivery of IT services to our clients. You will work closely with senior members of the service delivery team to oversee projects manage client relationships and ensure that service level agreements (SLAs) service commitments and project deliverables are met.
Youll be responsible for:
- Assist senior delivery manager in managing client accounts and relationships.
- Manage the performance and quality of service commitments and deliverables to the customer.
- Monitor project timelines and deliverables to ensure that projects are completed on time and within budget.
- Ensure strict adherence to the customers methodologies processes tools and frameworks.
- Act as a primary point of contact for clients addressing any questions or concerns they may have.
- Collaborate with crossfunctional teams including development testing and operations to ensure seamless service delivery.
- Assist in the development and implementation of service improvement initiatives and deliver value add to the customer.
- Track and report on key performance indicators (KPIs) to measure the success of service delivery efforts.
- Assist in preparing and delivering client presentations and reports.
- Stay informed about industry trends and best practices in service delivery and IT management.
- Weekly overview and delivery assurance meeting.
Monthly and quarterly governance review meetings.
Qualifications :
- Consulting Mindset or Experience in consulting
- Bachelors degree in a relevant field (e.g. IT business administration).
- Previous experience in a customerfacing role is preferred.
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Ability to work effectively in a fastpaced dynamic environment.
- Knowledge of IT service management frameworks (e.g. ITIL) is a plus.
- Proficiency in project management tools and software.
- Willingness to learn and grow within the role.
Additional Information :
Why Version 1
At Version 1 we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing professional growth and financial stability.
- Share in our success with our Quarterly PerformanceRelated Profit Share Scheme where employees collectively benefit from a share of our companys profits.
- Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.
- Flexible/remote working Version 1 is tremendously understanding of life events and peoples individual circumstances and offer flexibility to help achieve a healthy work life balance.
- Financial Wellbeing initiatives including; Pension Private Healthcare Cover Life Assurance Financial advice and an Employee Discount scheme.
- Employee Wellbeing schemes including Ergonomic Tech Equipment Gym Discounts Bike to Work Fitness classes Mindfulness Workshops Employee Assistance Programme and much more.
- Generous holiday allowance enhanced maternity/paternity leave marriage/civil partnership leave and special leave policies.
- Educational assistance incentivised certifications and accreditations including AWS Microsoft Oracle and Red Hat.
- Reward schemes including Version 1s Annual Excellence Awards & CallOut platform.
- Environment Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity inclusion and belonging schemes.
And many more exciting benefits drop us a note to find out more.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
