Banquet Server
This position is for a passionate individual with excellent communication skills and a strong desire to offer the best Banquet experience while engaging with our guests.
What you will be doing:
- Consistently offer professional friendly and engaging service
- Provide service to guests attending functions.
- Assist the house team in setting up function rooms and moving banquet assets/furniture
- Properly stock all convention equipment in appropriate areas as per the hotel standards
- Interact with guests during meal periods
- Flexible shifts including mornings evenings and weekends
- Effectively handle guest concerns through empowerment and report any irregularities to the shift supervisor
- Assist as server in other areas when needed
- Assist with guests regarding menu items in an informative and helpful way
- Work alone or as part of a team to cater to the needs of our group attendees.
- Follow outlet policies procedures safety protocols and service standards
- Have full knowledge of beverage lists promotions menu items contents and preparation methods
- Carry out any other tasks as assigned
Qualifications :
Your experience and skills include:
- High school graduate or equivalent vocational training certificate
- Previous experience as server in luxury setting required
- Wine and beverage knowledge required
- Of legal age to serve alcohol
- Food handler & TABC certifications required
- Excellent communication and organizational skills
- Full professional working proficiency in spoken English required both verbal and nonverbal
- Computer literacy required for all new and ongoing training programs conducted virtually
- Strong interpersonal and problem solving abilities
- Proven ability to resolve guest concerns
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment and without supervision
- Ability to multi task and work cohesively as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Additional Information :
Whats in it for you:
- Paid time off
- 401K
- Complimentary Shift Meal
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Remote Work :
No
Employment Type :
Parttime