Customer Care Centre
Customer Care Centre
Posted on :
08-02-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Our esteemed client an established MNC is searching for a Customer Care Centre:
Job Responsibilities
- Monitor service quality to ensure that customer experience and service standards are met.
- Follow up on customer inquiries requests and feedback coordinating with internal stakeholders for resolution.
- Review and improve processes and procedures to enhance operational efficiency.
- Provide professional prompt and highquality customer service through email and inperson interactions.
- Make outbound calls to customers as required.
- Handle and resolve complex or escalated customer issues effectively.
- Maintain key performance indicators (KPIs) for customer service efficiency ensuring timely assistance.
- Work well under pressure while managing customer expectations professionally.
Job Requirements:
- Open to candidates from various educational backgrounds with fluency in spoken and written communication being essential.
- Strong teamwork and the ability to work independently.
- Excellent verbal and written communication skills.
- Strong problemsolving and interpersonal skills.
- Fast and accurate computer skills.
- Selfmotivated resourceful and customeroriented with a strong focus on service excellence.
Additional Information:
- Salary: Up to SGD 2500 VB (2 Months)
- Working Location: Bedok
- Working Hours: 5.5 days work week
For interested parties kindly click on APPLY NOW or send in your resume in MS Word format to
*We regret that only shortlisted candidates will be notified*
TSTAR Recruit Pte Ltd EA Licence No:22C1039 Co.Reg.No.Z EA Registration No.: R(SIA KAI SING)
Working Hours: Monday Friday 9am to 5pm Saturday 9am to 2pm (no break)
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
