Lounge Host
Lounge Host
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Job Description
BaxterStorey/British Airways partnership
13.70 per hour *17.13 per hour paid for overtime (*qualifying terms apply)
Quick start potential!!!
We supply the catering services within the British Airways Lounges and are looking for Experienced Front of House team members/waiting staff to join our team.
Working in the fast paced and exciting Heathrow Airport estate no two days are the same but this role provides a rewarding experience working alongside a fabulous friendly and experienced team. Our mantra is to ensure each and every passenger is provided with the best possible hospitality experience at any given time.
Responsibilities include:
- Serving Customers Food & Beverages (including alcohol) utilising your charm and attention to detail to deliver a world class passenger experience.
- Greeting Passengers as they enter the lounge youll be the first impression and beginning of the world class Concorde Lounge experience. Youll need a warm and welcoming personality excellent communication skills and a flair for teamwork.
- Managing a section: buffet dining bar and lounge area youll assume lead responsibility for the ongoing needs of your passengers.
- Clearing tables quickly and effectively to ensure customers have a clean area to relax in.
- Always providing excellent customer service.
MUST BE ABLE TO FOLLOW SHIFT PATTERN!
Rotating Shift 6 days on 2 days off 8 hours. All shifts are a combination of morning and afternoon starts.
- 04:30 Earliest start time
- 22:30 Latest finishing time
- Its important you live a commutable distance from the airport if you rely on public transport considering the start and finish times. For those of you that drive free car parking is provided.
Things to note: To work at the airport you must have a checkable 5year history (employment/education/unemployment) and proof of rights to work in the UK. If youve spent more than 6 months outside of the UK within the last years youll need to apply for a PCC (police clearance certificate) via the appropriate UK based embassy.
Qualifications :
Your experience and skills include:
- Ability to focus attention on passenger needs remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
Additional Information :
THE GARNISH:
- 28 Days holiday inclusive of bank holidays
- Book your birthday off guaranteed (extra days holiday)
- Bespoke training and development
- Pension
- Life insurance
- Monthly customer recognition awards
- Discounts available from HAPI app from high street shops to holidays and cinemas
- Selected free food/beverages on duty
- Onsite free parking
We want to fuel your individuality which is why we are deeply committed to creating an inclusive working culture at BaxterStorey.
Ready to be fuelled Apply today.
Find out more about us at
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
