Reservations Agent
Reservations Agent
Posted on :
07-02-2025
Employer Active
1 Vacancy
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Job Description
As a friendly voice on the phone or amicable contact by email you will provide our guests with excellent service starting with the booking process. Your duties will also include the following:
- Reviewing and processing bookings overbookings and options
- Maintaining Sihot as well as our electronic bookings systems
- Generating and verifying invoices (debtors and creditors) in line with our pricing policy
- Handling deposits and monitoring timely incoming payments
- Assisting both the Sales and Front Office team at peak times
- Flexible schedule
Qualifications :
- Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/customer call centre industry or be looking for a change of career
- Have an excellent sense of quality and service as well as hosting skills and a passion for the hotel industry
- A solid command of (written and spoken) English. French and/or Dutch is a plus
- Be a team player and willing to provide assistance across departments we achieve our results together
- Previous experience similar roles is highly valued.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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