Senior Product Manager Public Sector Digital Services
Senior Product Manager Public Sector Digital Services
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1 Vacancy
Job Description
The CIWF Public Sector industry product management team is looking for an experienced Product Manager to help us to expand Public Sector Digital Services (PSDS) into new government mission centers. PSDS is our robust industry customer service management solution tailored to the needs of federal/central state and local agencies supporting their missions and goals.
We are looking for an individual who has deep Product Management experience creating endtoend solutions that meet the complex needs of constituents and the government agencies that serve them.
What you get to do in this role:
- Identify the right problems to solve why these problems should be solved and the capabilities needed to solve these problems.
- Create and align on ServiceNows Public Sector industry product strategy including build/ buy/partner decisions
- Work with UX and Engineering teams on prototyping and ideation of product features and frameworks to help partners and customers in target markets.
- Maintain and communicate the product roadmap while cultivating a continuous backlog to continuously deliver new features.
- Work with customers from numerous government agencies across the world and have true mission impact.
Qualifications :
To be successful in this role you have:
This position requires passing a ServiceNow background screening USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check criminal/misdemeanor check and taking a drug test.Any employment is contingent upon passing the screening. Due to Federal requirements only US citizens US naturalized citizens or US Permanent Residents holding a green card will be considered.
- 5 years of experience in product management building B2B and B2C enterprise products for a global customer base.
- Experience building launching and scaling enterprise SaaS products for external paying customers.
- Product management experience from discovery to delivery at startup companies and larger companies.
- Technical aptitude to selfvalidate solution approaches assess initial feasibility and drive discussions with architects and engineers.
- Have excellent verbal and written communication skills including the ability to chair sessions host webinars and influence executive leadership with the ability to work across multiple timezones.
- Platform and framework systems thinking; a puzzle solver
- Must be a US citizen to work with different government agencies including US DoD
Nice to have qualifications:
- Has experience working with different government agencies
- Understands the nuances of government agencies and how they work
- Business degree or equivalent is a plus
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
For positions in this location we offer a base pay of $137000 $233000 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- User Interface
- Competitive Analysis
- New Technologies
- Business developments
- Communication
- Content Management System
- Market Research
- Internet
- Youtube
- Digital Assets
- Digital strategy
- Social Channels
- Digital Forensics
- A/B Testing
- Analytics
