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You will be updated with latest job alerts via emailOn the Global Merchant team our mission is to provide bestinclass merchant selectionspanning restaurants and other verticalsto deliver exceptional value to consumers while empowering merchants to grow their businesses profitably on Wolt. We achieve this by building worldclass operations launching innovative products and collaborating closely with commercial teams across our 30 countries.
Our five global subteams focus on distinct areas of the merchant lifecycle and experience but also our internal efficiency related to reaching our mission:
The Merchant S&O (Strategy & Operations) team is responsible for our merchant and selection strategy merchant experience planning and performance tracking operating model design as well as commercial gotomarket approaches
The Revenue S&O team owns and develops the revenue strategy goaling sales operations processes tools and enablement programs to support and improve the productivity of our countries sales & account management teams.
The Merchant Operations subteam focuses on smooth execution of core processes such as onboarding instore flows selfservice tooling and integrations this in a very tight collaboration with our product teams
The Enterprise team works directly with global current and prospective merchant partners to unlock and grow our joint business
The B2B subteam owns and develops some of our newer service offerings for merchants such as logistics as a service (Drive)
About the Role
The Director of Revenue Strategy & Operations will own and drive revenue strategy across 30 countries overseeing a global team of 1000 sales and account management professionals. This leader will be responsible for developing and executing a comprehensive revenue strategy aligning Sales & Account Management Operations Incentive strategy Training & Enablement Business Systems and Compliance to drive business success. They will centrally design and implement processes tools and frameworksincluding incentive plan design sales process optimization CRM enablement and technology adoptionensuring global adoption and impact. As the owner of key company OKRs they will work closely with both country and central teams to execute revenue initiatives and optimize performance. This is a management position with high visibility and direct influence on the companys global success. This role will be located (or willing to relocate) in Berlin or Helsinki.
What you will be doing
Own and drive Sales & Account Management OKRs at a global level ensuring alignment with company objectives.
Enhance productivity for a team of 1000 Sales & Account Management professionals across 30 countries by standardizing frameworks developing tooling and driving accountability.
Advocate for local teams by representing their voice to the executive team and ensuring their needs are addressed.
Lead and develop the Revenue Strategy & Operations team across Revenue S&O Sales Planning & Incentives Business Systems Compliance and Enablement.
Collaborate with country GMs and sales leadership to achieve revenue targets by establishing Weekly Business Review (WBR) cadences developing GoToMarket (GTM) playbooks and driving accountability.
Partner with crossfunctional teams including Finance Product Analytics and Legal to align on company goals while balancing scalable global solutions with countryspecific needs.
Qualifications :
Extensive experience in Strategy & Operations (S&O) or as a General Manager (GM) with a track record of owning company OKRs and driving widescale impact.
Strong leadership experience having led teams of 10 S&O professionals across multiple functions.
Proven ability to build and navigate partnerships across diverse country profiles securing buyin and driving collaborative execution.
Deep expertise in improving the productivity of Sales & Account Management teams including compensation design systems & CRM development and accountability frameworks.
Exceptional executive presentation and overall communication skills.
Strong problemsolving skills with the ability to uncover challenges analyze data and translate highlevel goals into actionable execution.
Additional Information :
If you are excited about working in a highgrowth environment taking ownership of things you care about and being part of an ambitious group of professionals then click below to apply and get the conversation going!
What youll get by joining us
If you have any further questions about the position you can turn to:
Chene Elliot Talent Acquisition Partner
Please note that we do not accept applications sent by mail. You should submit your application through our careers website!
Remote Work :
No
Employment Type :
Fulltime
Full-time