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Reporting to the Collection Consulting leadership team the Experian Health Analytics Consulting Manager support the Collection Optimization Consulting team. This includes providing the team with: training aiding in personal career growth and daily support with solution and client needs. You will also help develop client engagement strategies that produces a positive Return on Investment for clients and maintain a pulse on client satisfaction. You will maintain your own client base providing consulting services to your assigned clients.
Team Support and Development: Responsible for coaching training and aiding in the personal career growth of the Collection Optimization Consulting team.
Client Engagement: Participates in designing and executing client engagement strategies to ensure a positive ROI and maintain client satisfaction.
Consulting Services: Analyzes and develops complex operational workflow strategies solves complex problems and creates best practice solutions to enhance the Collection Optimization product.
Product Knowledge: Advanced understanding of the Collection Optimization solution its functionality and service offerings and the ability to offer analytics consultancy.
Managing Consultant Team: Develops collaborative relationships supports the consulting team in resolving client challenges and ensures ROI discussions are executed.
Client Management: Acts as the main contact for assigned clients independently troubleshoots and resolves issues and communicates and documents solution value to clients.
Qualifications :
Qualifications:
Benefits/Perks:
Additional Information :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Remote Work :
Yes
Employment Type :
Fulltime
Remote
Analytics