This is a remote position.
Hiring for fulltime agent 35 hours a week with 1 hr unpaid break
Schedule 1: Monday to Friday 3:00 PM to 11:00 PM Eastern Daylight Time 7hrs a day 35hrs a week
Schedule 2: Saturday to Sunday 9:00 AM to 5:00 PM and Monday to Wednesday 3:00 PM to 11:00 PM (can choose off days during the week)
Client Overview: The client provides inhome care senior care and respite care to any adult in need
Responsibilities
- Coordinate schedules between the field staff and the whole team
- Follow up and oversee to ensure all tasks are well coordinated as needed
- Data entry and record keeping
- Respond to customer enquiries via phone chat email or video calls
- Prepare reports and create presentation templates using Google Slides
Requirements
- Strong written English and verbal communication skills
- Customer service experience is required
- Reliable and has a high attention to detail
- Basic Excel proficiency
- Quick learner
Benefits
- Permanent work from home
- Immediate hiring
- Steady freelance job
Strong written English and verbal communication skills Customer service experience is required Reliable and has a high attention to detail Basic Excel proficiency Quick learner
Education
N/A