Internship Customer Delivery Manager Project Implementation Manager
Internship Customer Delivery Manager Project Implementation Manager
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Job Description
Duration: 6 months
Start Date: ASAP
Stipend: per month (based on experience)
Languages: Fluency in English and French is required for this role along with proficiency in an additional European language. German Polish or Italian are preferred though other European languages are also valuable.
Location: Paris (75010)
Remote Work: Partial remote work available to be discussed with your manager
Opportunity: A permanent position may be offered upon successful completion of the internship based on performance
About the role
Customer Delivery Manager
As a Customer Delivery Manager (Project Implementation Manager) Intern you will play a pivotal role in driving customer satisfaction ensuring seamless service delivery and fostering customer loyalty. Acting as the primary contact for your portfolio of accounts youll guide clients through onboarding and integration with our cuttingedge logistics technology handling all operational requests from carrier onboarding to ongoing support.
What Youll Do:
Onboard New Carriers: Introduce carriers to Shippeos platform persuade decisionmakers to adopt our solution guide them through onboarding and ensure successful integration.
Manage Operational Requests: Respond promptly to questions and inquiries from both carriers and customers within your portfolio.
Customize Technical Solutions: Partner with carriers to define tailored technical solutions lead technical specifications and oversee integration delivery according to plan.
Build Strategic Relationships: Develop and nurture strong relationships with accounts by engaging with their management teams and understanding their operational and technical needs.
Ensure Compliance and Success: Maintain consistent communication with accounts to ensure alignment with project requirements creating use cases that showcase Shippeos benefits to their operations.
Collaborate Across Teams: Partner closely with the Operations team to execute all carrier onboarding activities smoothly.
- Maintain System Accuracy: Keep accurate records in CRM and other reporting tools to ensure uptodate account and activity tracking.
Remote Work :
No
Employment Type :
Intern
Employment Type
Intern
