Nordic Support Consultant

You will join The Nordic Support team of 26 talents where we collaborate widely with Deloittes employees. Currently our Nordic Support team which includes colleagues across Denmark Sweden Finland Norway and Iceland is transforming from local support desks to centralized entity to support end users across all the Nordic countries. This is an exciting and new process that you will be a part of.  We support processes across our Nordic offices and business areas. This includes everything from digitization to communication technology and infrastructure with strategy business development as well as program management and project management.

Exciting tasks await you
You will support employees in all the Nordic countries. You will be in the position to perform IT support and tasks of a diverse nature which include:

• Optimization and strengthening of our Deloitte systems and applications
• Assist in setting up computers and installation of software
• Support the Nordic endusers by phone email and physical inquiries in our office
• Identify and diagnose hardware and software issues
• Experience & develop documentation of processes and knowledgesharing
• Work with technical issues

Qualifications :

 We are looking for a positive openminded and very structured Nordic Support Consultant who can work independently but also work well in a team. Your tasks will require excellent communication skills. You master English on a high level both in writing and speech as we work in an international organization.

Furthermore we imagine that you have:

• An IT professional background for example as an IT supporter or another relevant bachelors degree.
• Experience with customer service and worked in many different applications and systems
• Experience with documentation of processes and knowledge sharing
• Broad knowledge of Microsoft and Apple iOS systems
• Experience with laptop desktop and mobile devices.
• Curiosity and eagerness to learn and get to know the field of Nordic Support
• Strong problemsolving skills

You are a fast learner and seek challenges both for your own development but also to develop your team.

Our everyday lives are sometimes hectic and we expect you to be helpful and ambitious show initiative flexibility integrity and a great sense of responsibility for the task ahead. In return we can assure you that you will be positively challenged in all your skills in a large international company with a high professional standard and space for many development opportunities.

Not ticking all the boxes

At Deloitte we take pride in our diverse and inclusive culture and our passionate and engaged talents. If you bring passion and ambition we strongly encourage you to apply for the position even if you do not meet all requirements. You may not tick all the boxes but you might bring something else we didnt know we were missing.

Additional Information :

Do you want to be part of our team

Click the I am interested button above if you are ready to join our team.

Send your application CV and grade transcript by 25.02.2025. We process applications and arrange interviews continually so we recommend that you apply as soon as possible.

Expected start date: 01.04.2025

Please do not hesitate to contact Andreas Ryttels Senior Consultant atif you have any questions about the position.

We encourage all candidates to apply for the position regardless of e.g. age gender (gender identity and gender expression) sexual orientation religion ethnicity nationality or disability.

By applying for this job you will be assessed against the Deloitte Global Talent Standards. We have designed these standards to provide a consistent and exceptional Deloitte employee experience globally.

We look forward to connecting with you!

In Deloitte you will find passionate caring people who are curious by nature and striving to evolve. We value our different skills perspectives and experiences and foster an environment where innovative powers thrive. To us success is the feeling that the work we are doing will outlast us. The impact we make is not about what we achieve as individuals but how we enable those around us to be their very best. From professional development to leadership opportunities we empower our people to be extraordinary by playing to their strengths because that is how we can make a difference.

Remote Work :

No

Employment Type :

Fulltime