Field Service Technician I - MSY 5000 Sign on Bonus
Field Service Technician I - MSY 5000 Sign on Bonus
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This position requires daily travel to locations in and around the New Orleans area including the airport.
SPECIFIC DUTIES ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
- Responsible for meeting daily service repair needs and driving customer satisfaction
- Installs repairs and maintains equipment in the field; provides customer training as required.
- Documents all inspections maintenance repair work and submits paperwork in a timely basis
- Order install and return parts and manages repair parts cycle time
- Reviews all logs for open issues and prepares formal reports to customers as necessary.
- Participates in Service Sales opportunities and assists with promoting and implementing revenue programs.
- Ensures that tools and test equipment are properly maintained and calibrated
- Assesses product/equipment performance based on field support data; recommends modifications or improvements.
- Seeks to provide technical support to customers and other service professionals as required.
- May participate in site surveys pilot program service activities attend meetings
- Possesses basic technical knowledge on the companys Trace and XRay technologies.
- Maintains clear and concise business communication both oral and written
- Establishes and maintains a close relationship with senior level FSEs and Product Managers in order to support the needs of the customer and remain aware of current technical trends.
- Exercises every available measure to control and minimize costs.
- Travel overtime and work hours other than MondayFriday may be required.
- Comply with and ensure department compliance with Company health safety and environmental policies.
- Comply with all applicable U.S. export control and security regulations.
- Other duties as required.
Additional Information :
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race colour religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers Smiths Group plc)
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
