About our client:
This award winning global SAAS software company is growing at a rapid rate. This is a new position to facilitate the customer demand. You will join a talented team of curious creative and driven individuals who are dedicated to empowering organisations to overcome various business challenges using their cloudbased product. Diversity and inclusion is at the core of this companys collaborative environment.
What you will be doing:
- Ensure compliance with regulations by maintaining documentation handling audits and addressing potential issues.
- Implement AI solutions to enhance efficiency and stay informed about emerging technologies.
- Collaborate with other teams to identify automation opportunities monitor technology risks and develop mitigation plans.
- Manage technology upgrades replacements and reporting while ensuring adherence to data protection regulations like POPIA and GDPR.
- Provide technical support to clients including onboarding and troubleshooting assistance.
What our client is looking for:
- A relevant tertiary qualification would be beneficial (Computer Science Information Technology etc)
- 3 years of experience in a technical support or networking position
- Solid understanding of IT infrastructure networking and security protocols
- Proven experience with compliance audits and risk management
- Familiarity with AI and machine learning concepts
- Strong attention to detail and analytical skills
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively
Following would be a bonus:
- Experience with data protection regulations like POPIA and GDPR
- Knowledge of how IT service management works
- Certifications in relevant areas such as CompTIA or Cisco
Work type:
- Hybrid (3 days inoffice 2 days remote)
Job ID:
For a more comprehensive list of opportunities that we have on offer do visit our website
Technical Specialist, Networking, Compliance, IT Support, POPIA