Service Desk
Service Desk
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Role: Service Desk Analyst
Location: Toledo Ohio(Onsite)
Service Desk 2 Support Staff II . Please submit candidates ready to work inoffice in downtown Toledo Ohio for 40 hours a week.
Work in Office. Computers and other supplies will be provided. Parking/expenses are not provided.
Show of Work for Support Staff
- Under general supervision maintains & updates the regional office case processing database.
- Enters case file information into the database (e.g. closure dates routing information case recommendations).
- Assists with routing cases & processing charges (e.g. walkin mailin online);
- Assists with preparing & submitting cases to Central Office for the Commissioner Agenda & the Confirmation Agenda.
- Prints labels creates & compiles reports & prepares case folders for investigations.
- Performs related clerical functions (e.g. acts as receptionist; answers telephones; responds to general inquiries; screens/refers calls; takes messages & greets visitors; updates & maintains filing system; creates intake packets; logs & distributes mail; maintains case logs; assists with regional payroll).
- Operates personal computer photocopier machine facsimile machine & other general office equipment.
- Prepares outgoing mail.
- Proofs copy & makes corrections.
- Performs other related duties as assigned.
Thanks and Regards
Santosh Yambari
Sr. IT Recruiter
Office x1009
1103 Schrock Road Suite 102
Columbus OH 43229
MBE & SBA 8(a) Certified
Direct
Fax
Current Openings
Candidates and Vendors
For H1b visa and EAD (GC or OPT) we will need a copy of visa DL passport and I94 on day of joining. Please do NOT submit for position if you or your candidate are not willing to share these items by joining date as we will match copies of visa information and DL submitted with originals in person.
Employment Type
Full Time
