Collections Specialist
Collections Specialist
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Job Description
Collections Specialist
OnSite Carlsbad CA
Contract Position Finance Sporting Goods Industry
About the Opportunity
We are looking for a proactive and detailoriented Collections Specialist to join our finance team on a contract basis. In this role you will manage an assigned portfolio of customer accounts ensuring timely collections resolving billing discrepancies and collaborating with internal teams to maintain financial accuracy. This position is ideal for professionals who thrive in fastpaced environments enjoy problemsolving and have a strong commitment to customer relationship management.
Key Responsibilities
- Portfolio & Customer Management Perform collection calls manage customer deductions and conduct account reconciliations.
- Billing & Credit Oversight Monitor daily credit holds analyze customer payment history and release orders accordingly.
- Report Analysis & ProblemSolving Generate and analyze weekly aging and deduction reports to resolve outstanding balances efficiently.
- Cash Collections & Dispute Resolution Identify root causes of payment delays and deductions negotiating solutions professionally.
- CrossFunctional Collaboration Work closely with sales representatives and customers to proactively resolve credit and collection issues.
- Compliance & Documentation Maintain accurate records of all collection activities while ensuring adherence to company policies and financial best practices.
MustHave Qualifications
Experience: At least 1 year in billing accounts receivable (AR) or credit and collections.
Technical Skills: Proficiency in Microsoft Office (Excel Word Outlook) with a basic understanding of billing AR and credit collection procedures.
Communication: Strong phone and email communication skills to correspond professionally with customers and internal teams.
ProblemSolving & Negotiation: Ability to negotiate payment resolutions and handle deduction disputes with customers.
Customer Account Management: Experience managing a portfolio of customer accounts including making collection calls and reconciliations.
Analytical Abilities: Proficient in analyzing reports (e.g. aging reports deduction reports) to identify patterns and causes of delays.
NicetoHave Qualifications
Industry Knowledge: Experience in sportswear retail or fashion industries is a plus.
Software Proficiency: Familiarity with specialized credit management AR or billing software beyond Microsoft tools.
Advanced Excel Skills: Experience with pivot tables formulas and advanced reporting tools.
CrossTeam Collaboration: Previous experience working with sales teams to resolve collections and creditrelated issues.
PUMA 4Keys Alignment: Familiarity with Fair Honest Positive and Creative work environments or sustainabilitydriven companies.
Multilingual Abilities: Proficiency in multiple languages is an asset especially when working with international customers.
What Makes This Role Unique
FastPaced Culture: PUMAs mission is to be the fastest sports brand in the world expect a dynamic work environment that requires adaptability and quick decisionmaking.
Core Values & Teamwork: Employees are expected to embody PUMAs 4Keys (Fair Honest Positive Creative) in all actions and decisions fostering a collaborative and innovative workplace.
Sustainability & Innovation: PUMA prioritizes sustainability and cuttingedge solutions making this role ideal for forwardthinking professionals who seek to drive positive change.
Global Brand Representation: Join a worldrenowned company known for pushing boundaries in sportswear customer relationships and financial excellence.
Why Join Us
- Work with an internationally recognized brand that values creativity efficiency and operational excellence.
- Gain handson experience in credit and collections within a fastmoving finance environment.
- Be part of a team that prioritizes collaboration innovation and career growth.
If you are a resultsdriven finance professional eager to work in a highenergy environment apply today!
Employment Type
Full Time
