Services Business Development Manager

As a Services Business Development Manager you will be responsible for developing and closing new services business assisting the sales rep in closing cloud/license deals maintaining relationships with clients in the region and monitoring the performance of projects in the region. Responsible for maintaining relationships with customer
executives and supporting future customer services related needs. Understand customer challenges and provide recommendations and insights to help meet customers goals. Able to explain the implementation process and build customer confidence in the proposed solution. Calculate cost timeline and risk analysis for the implementation project.

Supports and develops Materials Business Messages Presentations White Papers in line for supporting
Business Services deals.

What you will do:

• Work closely with the regional sales organization to position solutions and services as part of the sales cycle with prospective and existing clients. Activities include presentations of QAD services capabilities and specific services solutions to clients workshops and discovery sessions to determine client requirements development and presentation of proposals to clients and negotiation of terms and conditions. For large opportunities ($300K or more) conduct deal review prior to submitting estimates to customer.
• Responsible for Proposals and Statement of Work including details like project scope assumptions and estimate.
• Maintain relationships and communication with the client install base within the region. Ensure clients view QAD services as a trusted advisor and provider of choice. Develop new and continuing business within client install base using territory planning prospecting qualification client engagement handling objections and close/win plan.
• Coordinate with Services Hub to get support for development of statement of work work orders accurate data update in CRM system for opportunities. For large opportunities conduct a services handover meeting with the Project team and provide documents and details related to the opportunity
• Other duties as assigned

Qualifications :

What you will need:

• Bachelors in business supply chain or computer science
• English C1/ Fluent/ Conversational
• Product expertise is a most Implementation experience and project management experience. 
• Product Experience: Supply Chain Forecasting / Distribution / Production / S&OP etc. Plannig Solutions Advanced Scheduling.
• Related software experience QAD DSCP(DynaSys) SAP (APO / IBP) Kinaxis Logility Futur Master Blue Yonder (Manugistics / I2) or equivalent.
• Computer skills: Proficient in Google Suite nice to have Salesforce. 

Additional Information :

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy worklife balance.
• Opportunity to join a growing business launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hardworking people who support one another to get the job done.
• An atmosphere of growth and opportunity where ideasharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set

About QAD:

QAD Inc. is a leading provider of adaptive cloudbased enterprise software and services for global manufacturing companies. Global manufacturers face everincreasing disruption caused by technologydriven innovation and changing consumer preferences. In order to survive and thrive manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive life sciences packaging consumer products food and beverage high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions respects their unique perspectives and provides opportunities for growth regardless of background. QADs DEI program is driving higher levels of diversity equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class. 

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Remote Work :

Yes

Employment Type :

Fulltime