Associate - Risk
Associate - Risk
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Job Description
As a Associate Risk you will be responsible to play a critical role in supporting fraud prevention efforts assisting in investigations and ensuring compliance with fraud prevention protocols.
Reporting to the Team Lead you will be part of the Risk Operations India who Assist in monitoring player accounts transactions and activities to identify potential fraud risks and anomalies.
What you will do
- Utilize data analysis techniques to review and interpret gaming data for patterns or irregularities indicative of fraudulent behavior.
- Maintain accurate and organized records of fraud prevention activities investigations and outcomes.
- Support fraud investigations by gathering relevant information assisting in evidence collection and documenting findings.
- Collaborate with relevant teams to address and resolve fraud cases promptly.
- Manage work allocation shifts and monitoring of SLA KPI.
- Preparing daily risk report like shiftend productivity handover in timely manner.
- Manage Risk hotline adhoc tasks and ability to work under minimum supervision.
- Handle investigation case escalations from Associate and/or Sr. Associates.
- Prepare reports on fraud prevention efforts detection results and key insights for review by senior management.
- Communicate effectively with crossfunctional teams to provide updates on fraud prevention activities.
- Ensure that all fraud prevention efforts align with data protection regulations industry standards and ethical guidelines.
- Handle sensitive player information with confidentiality and professionalism.
- Participate in the development and delivery of training programs to educate employees about fraud prevention protocols.
- Stay informed about emerging fraud trends techniques and industry best practices to enhance fraud prevention strategies.
Qualifications :
- Experience of working in risk mitigation function preferably in an online business
- Strong written in verbal and written communication
- Experience in handling customer queries through different mediums.
- Knowledge of customer due diligence KYC and antimoney laundering
- Ability to collaborate and work with cross functional teams across different locations.
- Flexible to work in 24*7 rotational shifts
Additional Information :
At Ivy we know that signing top players requires a great starting package and plenty of support to inspire peak performance. Join us and a competitive salary is just the beginning. Working for us you can expect to receive great benefits like:
- Safe home pickup and home drop (Hyderabad Office Only)
- Group Mediclaim policy
- Group Critical Illness policy
- Communication & Relocation allowance
- Annual Health check
And outside of this youll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process at either application or interview please contact us.
At Ivy we do whats right. Its one of our core values and thats why were taking the lead when it comes to creating a diverse equitable and inclusive future for our people and the wider global sports betting and gaming sector. However you identify across any protected characteristic our ambition is to ensure ourpeople across the globe feel valued respected and their individuality celebrated.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
