The purpose of the service consists in the launch phase or in the serial life in:
- Detection documentation prioritization and enrichment of incidents
- Analysis of incidents and recommendations for handling the problem
- Animation and monitoring of current subjects
- Guarantee of proper documentation of incidents within its scope
- Analysis of customer incidents on the EE/Multimedia scope
Qualifications :
- Automotive product knowledge including CCS1/Connectivity design and system
- Knowledge of the commercial network approach
- Knowledge of information systems
- Expertise in diagnosis incidentology
- Expertise in operational safety and general safety of automotive products
- Quality management expertise (QC Story 5 Why risk analysis FMEA PDCA)
- Expertise in document management and associated databases
- Knowledge of the French and/or English language.
Additional Information :
Our world is dynamic full of opportunities and our clients and colleagues constantly inspire us. However we know that performance and engagement also depend on a healthy work environment that values people and their wellbeing.
Thats why we have created a benefits package designed to make your life more comfortable in our team where you can feel supported and appreciated.
Heres what we offer:
- Hybrid work schedule: We offer you flexibility! You can work from home or the office depending on your needs and the companys requirements in coordination with your managers.
- Meal vouchers
- Easter and Christmas gift vouchers: During the holidays you will receive gift vouchers on a separate card helping you enjoy shopping and surprise your loved ones with beautiful presents.
- Private clinic medical subscription: With the medical subscription we provide you can ensure that your health is taken care of efficiently and comfortably.
- Life insurance: We ensure that you are protected in case of unfortunate events with the life insurance.
- Discounts at partner dental clinics: Take advantage of discounts at our partner dental clinics to maintain your oral health at a more affordable price.
- Referral bonuses: We offer you attractive bonuses for recommending talented new colleagues.
- French and English language courses: Develop your communication skills and increase your chances of success with our free language courses.
- Christmas party: An annual tradition that we look forward to where we reconnect and enjoy together in a festive atmosphere!
- Other benefits according to legal provisions:
- Reimbursement for glasses.
- Reimbursement for business travel.
- Lets shape the future together!
Remote Work :
No
Employment Type :
Fulltime