This Position is Contingent Upon Contract Award.
The Regional Deputy Program Manager (DPM) provides management expertise and oversight for the medical services contract at assigned medical units of the U.S. Customs and Border Protection sites including Office of Field Operations (OFO) ports of entry U.S. Border Patrol Border (USBP) Stations. The DPM is responsible for ensuring successful completion of administrative and program management tasks in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody. This position will provide programmatic management to the effort ensuring that all the program goals and objectives are achieved in an accurate efficient and effective manner.
Contracted staff will work alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day 7 days a week to assure a safe working environment to include the colocated medical unit.
MISSION
CBPs Office of the Chief Medical Officer (OCMO) employs a trauma informed care model to provide frontline medical care for persons in CBP custody in accordance with Enhanced Medical Support Efforts CBP Directive (2210004). This model provides a team of medical professionals comprised of physicians advanced practice providers (e.g. physicians assistants nurse practitioners) and support staff (e.g. Licensed Practical/Vocational Nurses Paramedics EMTs Certified Medical/Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed.
Duties and Responsibilities
- Serve as the programmatic authority for the medical services contract for assigned medical units of the U.S. Customs and Border Protection sites including Office of Field Operations (OFO) ports of entry and/or U.S. Border Patrol Border (USBP) Stations.
- Demonstrates a caring and helpful attitude when interacting with patients vendors and fellow employees.
- Oversees and tracks the progress of assigned personnel ensuring that personnel are vetted and attend orientation as required in the SOW.
- Manages and oversees the scheduling process assuring staffing coverage is maintained to meet operational needs and oversees the daytoday management within assigned medical units.
- Manages the logistics/procurement strategy for assigned medical unit.
- Maintains the risk management program medical sentinel event reporting and followup quality assurance/performance improvement and medical surveillance plans within assigned medical unit.
- Conducts analyses to ensure continuous performance improvement and development of best practices through support and collaboration with the Sector Program Manager.
- Ensures reporting requirements and timelines are achieved.
- Participates in the recruitment and selection process for all contract employees in assigned medical unit.
- Coordinates medical inservice training to physicians and clinical staff as necessary.
- Maintains noninvolvement in the security aspect of patient care and custody.
- Participates in disease surveillance activities and public health and epidemiology studies/efforts as needed.
- Attends/Leads general staff meetings.
- Performs record keeping functions in accordance with program policies and position.
- Maintains functional proficiency and ease of use utilizing electronic health records as required by and appropriate to position.
- Completes all initial annual and ad hoc training or competencies as required/assigned.
- Maintains patient confidentiality and confidentiality of medical records in compliance with the Privacy Act and HIPAA regulations in all work activities as applicable.
- Adheres to and maintains awareness of DHS and CBP Policies Procedures Directives and Operational Memoranda.
This list is nonexhaustive and the role holder may be required to undertake additional duties that are not specifically listed above.
Qualifications :
BASIC REQUIREMENTS
Education/Training
- Bachelors degree in accounting business finance or other discipline related to the area of assignment from appropriately accredited institution.
- Two years of management level experience in the provision of healthcare services required.
Knowledge Skills and Abilities/Competencies
- Demonstrated ability to ascertain relevant facts and information; prepare executive level summaries; and analyze management and financial reports to identify trends performance gaps and contract status information.
- Demonstrated experience in collaborative planning and relationship building across organizational boundaries.
- Demonstrated success in developing and managing logistical plans and providing operational support.
- Excellent customer service and interpersonal skills.
- Demonstrated success in managing large and diverse teams in high pressured environments that require rapid and collaborative decision making.
- Must be experienced at discussing and negotiating collaborative solutions in high pressured preferably operational environments.
- Must demonstrate effective leadership and possess effective oral and written communication skills.
- Should possess (or qualify for) relevant management or Human Resources certifications such as PMP CPC CSP etc.
- Should possess awareness of electronic medical documentation.
Supervisory Controls
- Works under the administrative direction of the Sector Program Manager and in their absence the National Deputy Program Director.
- In this position the employee will serve as a contractor to the federal government and does not have any federal authority or rights.
Physical Demands
- Able to walk stand bend or sit for extended periods.
- Able to reach to retrieve documents or supplies.
- Able to carry materials and/or file boxes up to 50 pounds on an infrequent basis.
Other Special Qualifications
- US Citizen or Permanent Resident Card is required.
- Ability to obtain and maintain the U.S. Government security clearance. Applicants with current clearances are preferred.
- Must be able to read write and speak English to effectively communicate.
- Proficiency in both English and Spanish is preferred.
Additional Information :
Pay range is based on several factors and may vary in addition to a full range of medical financial and/or other benefits. Final salary and offer will be determined by the applicants background experience skills internal equity and alignment with geographical market data.
Compensation Min: $75000 Max: $150000
Benefits Fulltime positions are eligible for our comprehensive and competitive benefits package including medical dental vision and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal state and local minimum wage laws.
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race color religion gender sexual orientation gender identity national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with the applicable federal state and local laws.
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race color religion gender sexual orientation gender identity national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with applicable federal state and local laws.
Remote Work :
No
Employment Type :
Fulltime