Contact Details:
1.Savitha Chinnappa
Email:
Cell: (732)
2.Poonam Khandelwal
Email:
Cell: (732)
Job Title: Telecom Single Carrier Project Manager Location: Brooklyn NY
Duration: 12 Months
Years of Experience: 12 Yrs.
Required Hours/Week: 35hrs./Week
Job Description: - Seeking an experienced Telecom Project Manager for Single Carrier Citywide cost savings initiative.
- This Telecom Wireless Single Carrier project migrates 100K Smartphone lines/devices used by client agencys employees from three Wireless carriers to one single carrier.
- The consultant responsibilities include but not limited to working with endclient the agencies and the Telecom company to coordinate the timely transition of the devices.
Duties and Responsibilities:
- Review the Single Carrier agreement create the checklist deliverables and compliance tracker and monitor progress with the selected carrier reporting any issues or delays.
- Review and prepare the citywide Smartphone migration inventory create the citywide migration tracker address any discrepancies with the carriers and update end client and/or agencies.
- Work with the selected carrier to create and update the migration schedule as needed across all client agencys service orders for the migration.
- Maintain the migration inventory and track progress based on the service orders.
- Provide Telecom subject matter expertise during the transition of Smartphone Single Carrier project.
- Review and update the deliverable documents per the agreement report progress and address any discrepancies with carrier and get the approval/sign off from endclient.
- Coordinate with the wireless carriers endclients Wireless ordering team and the agencies review assist with preparing and the finalization of the M1 orders prior to signing.
- Work with the selected carrier to process the M1 orders track SIM porting oversee shipment/delivery of new devices and confirm activation with the selected carrier and endclient/agencies and update the migration tracker.
- Gather all Single Carrier project deliverable final citywide inventory and the project artifacts after the migration is completed and submit to endclient.
- Review Vendors reports for completeness and accuracy and to validate service levels are met.
- Track and report any Users wireless coverage and/or operation issues post migration and work with the carrier until the issues are fixed.
- Create and submit the weekly/monthly single carrier project reports including risk and issues and publish an executive dashboard.
- Track and Report on any Single Carrier contract and performance issues and coordinate with the carrier and endclients/Agencies on the resolution.
- Document and report on the actual/realized savings based on the identified Single Carrier initial savings.
- Work with endclients Cost Recovery group and the selected carrier to create and/or update the invoicing for the single carrier project billing and payment.
- Report and aggregate the Citywide telecommunications services create monthly reporting dashboards Key Performance Indicators (KPIs) and presentations for executives and outreach/letters to Vendors and Telecom Stakeholders.
- Knowledge transfer and user training on telecom and contractual functionalities tasks processes reporting and analysis techniques for the single carrier project.
Mandatory Skills/Experience:
- At least 8 years of fulltime experience as a Telecom Wireless Single Carrier Project Manager.
Desirable Skills/Experience:
- Knowledge of/experience with Telecom Expense Management ServiceNow Req/Passport systems.
- Hands on experience Telecom certifications PMP ITIL and strong written and verbal communication skills.
- Knowledge of/experience with City procurement rules and procedures and contract management procedures.
- Strong organizational analytical and time management skills.
- Ability to handle multiple tasks at one time and maintain a strong attention to detail.
Special Requirements:
- Telecom technical and project management experience.
- Government and/or city experience