Service Coordinator - Calgary
Service Coordinator - Calgary
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Job Description
We have 2 positions available. Wage based on experience and shift premiums will be applied
1 on our Afternoon shift 4X10 MonThurs 14:301:00
1 on our Weekend Dayshift 3X12 FriSun 6:0018:30
Essential Duties & responsibilities include
- Document repairs provided from multiple sources (EDVIR walkups/ triage email technician findings operations maintenance software) and prioritize work accordingly.
- Maintain the local Facility Planner spreadsheet outlining daily workflow
- Prepare work orders in Enrich and assign tasks as needed to technicians after repairs have been approved by the Shop Supervisor and/or Service Manager
- Ensure all tasks are completed in Enrich with proper comments for each job line
- Ensure warranty claims are opened for all warrantable parts and/or repairs
- Work with Parts Dept to ensure parts are in stock and/or ordered prior to equipment arriving for PM service and/or repairs
- Assist parts Dept in sourcing parts
- Ensure part cores are returned for proper credit
- Close completed work orders after review
- Works with Outsourced Maintenance Coordinators to schedule equipment and ensures equipment gets to the required shop
- Driver & Customer Relations
Qualifications :
To perform this job successfully the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.
- Minimum 5 years in service operations
- Knowledge of the AS400
- Good organizational skills
- Good communication and decision making skills
- Technical mechanical and problem solving skills
- Focused on cost analysis and cost reduction
- Focused on customer and driver satisfaction
Additional Information :
What do we offer to you
- Competitive Wages
- Comprehensive Benefits Program
- Profit Sharing Opportunities
- Tuition Reimbursement
- Opportunities for growth and advancement
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
